Munich, Bavaria, Germany
• Committed strategic and analytical sales professional - with many years of work experience and profound expertise especially in: - the IT business, sustainability, consulting, communication and rhetoric • Attaches great value to customer satisfaction - achieving set goals and forecast accuracy and achieves outstanding sales results • Achievements include, e.g.: - increase in revenue - increase in webinar registrations to win new prospects - expansion of customer base with suitable software licenses to generate new revenue • Strong cross- and upselling abilities & reliable forecasting • Passion for sales and customer retention • Excellent negotiator and team player with intercultural competence who knows how to work with: - diverse teams (e.g. Indian team) and stakeholders at all hierarchy levels
• Proactively engage prospects up to C-level through strategic outbound communications, effectively identifying sales opportunities and understanding their unique needs. • Provide comprehensive support to prospects by promptly responding to inquiries and ensuring a seamless customer experience. • Hold a dynamic database of both existing and prospective customers, ensuring accurate and up-to-date records to facilitate targeted sales initiatives. • Stay abreast of industry trends and the competitive landscape, and use this insight to adapt sales strategies and maintain a competitive edge in the marketplace. • Maintain a deep understanding of our product portfolio and service offerings to deliver customized solutions that meet customer needs and exceed expectations. • Strategically monitor industry trends and the competitive landscape to stay abreast of market dynamics, enabling agile adaptation of sales strategies. • Drive the achievement of sales goals by effectively closing deals and fostering long-term customer relationships, ultimately contributing to the overall success of the sales team and the organization. • Maintain a proactive approach to industry engagement through regular attendance at trade shows and exhibitions.
• Proactively communicate with customers, make outbound calls to nurture relationships with prospects, and diligently follow up on promising leads to drive conversion. • Provide comprehensive support to prospects by promptly responding to inquiries and ensuring a seamless customer experience. • Maintain an up-to-date knowledge base of product and service offerings, staying abreast of updates or enhancements to effectively promote their value to customers. • Maintain a dynamic database of both existing and prospective customers, ensuring accurate and up-to-date records to facilitate targeted sales initiatives. • Stay abreast of industry trends and the competitive landscape, using this insight to adapt sales strategies and keep a competitive edge in the marketplace. • Conduct in-depth research to qualify new leads, ensuring that efforts are focused on prospects with real potential for conversion. • Drive the achievement of sales goals by effectively closing deals and fostering long-term customer relationships, ultimately contributing to the overall success of the sales team and the organization. • Maintain a proactive approach to industry engagement through regular attendance at trade shows and exhibitions.
• Communicating with customers, making outbound calls to potential customers, and following up on leads. • Understanding customers' needs and identifying sales opportunities. • Answering potential customers' questions and sending additional information per email. • Keeping up with product and service information and updates. • Creating and maintaining a database of current and potential customers. • Explaining features of products and services. • Staying informed about competing products and services. • Upselling products and services. • Researching and qualifying new leads. • Closing sales and achieving sales targets.
• Responsible for full sales process execution • Managing daily business development to research and identify and qualifying new prospects to drive revenue attainment • Developing and managing a detailed territory plan on a quarterly basis • Forecasting • Generating leads – meeting targets/generating pipeline • Developing pipeline of new opportunities while closing existing opportunities • Understanding complex customer requirements both at a technical and business level • Retaining existing customers • Assisting in weekly sales updates and next steps as required • Managing the entire sales cycle from pipeline generation to the closing of revenue • Driving the collaboration between Partners and BMC • Developing people’s careers through coaching and trainings
• Identify new business opportunities in existing and new customers • Develop sales with focus on SMB enterprises, develop the business in Austria and Switzerland • Increase market penetration • Manage leads in a timely manner as well as the entire sales cycle • Up-selling to existing customers (displacements and new product sale) • Closely cooperate with field sales, reseller managers, HQ sales teams and channel partners • Build and maintain a constant and future revenue pipeline • Update and maintain customer database • Maximize short-term revenue • Submit accurate weekly forecasts • Exceed quarterly and annual targets • Responsible for tele sales KPIs/metrics • Create strong business relationships with potential customers • Closely cooperate with marketing - to coordinate and drive campaigns into specific market segments • Develop and collaborate with partners, channel, marketing, sales engineers and support • Manage the entire sales cycle