Barcelona, Catalonia, Spain
•Extensive international experience leading teams in three different continents: Asia , Europe and Latin America. •Multinational Experience in tech companies in hyper-growth phase in one of the most challenging and competitive industry in the world. •Played an integral role as part of a team that achieved a $1B valuation with two start-ups and two M&A´s •Trilingual (English, Portuguese, Spanish) •Passionate about delivering exceptional customer experiences and cultivating long-term client relationships. •Results-oriented team leader with a passion for scaling businesses and sustaining growth •Sports practitioner and health fitness with a love to travel around the world, having lived in 5 different countries and counting .
• Led the largest market within the group, overseeing sales, operations, medical, consumer finance and expansion teams • P&L Ownership for 40+ retail clinics, driving commercial strategy and operational excellence nationwide • Managed a team of 10 direct and 150 indirect reports. • Spearheaded the M&A between Dr. Smile and Impress in Spain. • Increased revenue in 30% YoY • Achieved a 10x growth in Google Reviews through customer experience optimization
• Led the operations in Portugal, overseeing, Growth, Digital, Marketing, Buying, Commercial, Operations and Supply Chain • Implemented a matrixed, cross-functional organization across Iberia and the regional teams to effectively scale the operation • Defined and executed the Growth and Digital Strategy, resulting an increase of +80% in the Contribution Margin
• Launched the operations across Brazil regions: SouthEast, NorthEast and CenterWest: Supply Definition, Pricing Strategy, and team structure • Reached the highest gross margin across Zubale’s countries operations: 40% of Gross Margin during the first Half.
• Managed the Southern Portugal P&L and established the growth and financial strategy to achieve the region goals • In charge of the 360 strategy (ops,mkt, sales and post sales) for the 20 cities that compose the region and 70% of the country weight • Secured exclusivity agreements with top-tier brands in Lisbon such as Ground Burger, increasing exclusive orders by 5 pts • After 3 months Portugal increase in 3% the market share (App Annie Source)
• Managed the country P&L, strategy, and the execution of the migration between Glovo and PedidosYa. • Coordinated with the regional and the local team the strategies and execution for the migration across areas, partners and cities. • Partnership Management, coordinated meetings with the CLevel of top accounts to explain the migration process and country strategy. • Led 7 direct reports and 70 indirect reports. • Reached 85% of migrated orders during the first month of the operation (Vs 70% Goal) • After 2 months of the migration PedidosYa reached the leadership in active users (App Annie source)