Daniela Kolliou

About

I’m currently a Business Analyst working at SILVARE for a Digital Banking project, where I act as the link between the bank’s business needs and the technical delivery. I have a background in manual QA and Complaints Analysis and Management, which helps me spot functional gaps before they become problems. I’m also trilingual, working fluently in Greek, Spanish, and English.

Experience

• Business Analyst at SILVARE
  Apr 2026 - Present · 3 mos

  Digital Banking | Eurobank

• Teleperformance (Full-time · 3 yrs 10 mos)
  • Complaints Analyst (ES-EN)
    Dec 2024 - Apr 2026 · 1 yr 5 mos

    N26 Bank

  • Customer Service Agent
    Jul 2022 - Dec 2024 · 2 yrs 6 mos

    N26 Bank

• Manual QA Engineer at Freelance
  Jun 2024 - Apr 2026 · 1 yr 11 mos

• Freelance Translator at Upwork
  Jan 2021 - Jul 2022 · 1 yr 7 mos