Daniela Florez Ruiz

Bilingual Professional with 15+ Years in Psychology-Based Support | Skilled in Case Management, Communication & Client Care

Colombia

About

I’m a bilingual professional with a background in psychology and over 15 years of experience in organization, communication, and client-focused services. I currently work remotely providing virtual support to families and professionals in the field of child neuropsychology. Throughout my career, I’ve developed strong skills in leadership, case management, customer service, and digital communication tools. Open to work with people that value efficiency, empathy, and professionalism. I’m highly organized, detail-oriented, and adaptable. My experience working with diverse families and managing sensitive information also gives me a unique edge in handling tasks with discretion and care.

Experience

  • Immigration Interviewer for Humanitarian Cases at Lisinski Law Firm
    Apr 2025 - Present · 1 yr 3 mos

    In my role as a bilingual interviewer, I conduct detailed interviews with clients who have experienced mistreatment or hardships while arriving in or living in the United States, with the goal of gathering key information to support the writing of their legal declarations.

  • Psychologist at Crianza Neuroconsciente
    Jan 2024 - Present · 2 yrs 6 mos

    Worked in the field of child neuropsychology, supporting neurodivergent children and adults and their families through personalized strategies and resources. Responsibilities included creating educational and therapeutic materials tailored to individual needs, and guiding caregivers in understanding and managing their child’s development at home and in school. Collaborated with multidisciplinary teams to provide a holistic approach to care, and facilitated workshops and consultations for parents and educators. Demonstrated strong empathy, cultural sensitivity, and a commitment to empowering families. This role required excellent communication, organization, and the ability to handle sensitive information with professionalism and discretion.

  • Devereux Advanced Behavioral Health (United States)
    • Assistant Regional Director/ Lead Case Manager
      Mar 2022 - Apr 2024 · 2 yrs 2 mos

      Supervise case managers, provide ongoing feedback and support to employees and foster parents, approve and edit sensitive casework documentation, provide oversight of foster homes, Oversee client/foster parent matching process and conduct client intake meetings, Provide on-call support to the foster care programs.

    • Case Manager/Proctor Supervisor
      Aug 2021 - Mar 2022 · 8 mos

      Supervise a case load of proctor homes and provide variety of services to support them. Serve as liaison between the proctor parents, school, biological parents and other collateral agencies as appropriate.

    • Direct Support Professional
      Feb 2019 - Aug 2021 · 2 yrs 7 mos

      Teach, coach and support students to learn daily living skills, coping skills and social skills while staying active and having fun.

  • English Second Language Teacher at TLS teaching language services
    Sep 2016 - Dec 2018 · 2 yrs 4 mos

    Teacher of the English School Program in the city of Envigado.

  • Psychology Intern at Normal Superior de Envigado
    Jun 2014 - Jul 2016 · 2 yrs 2 mos

    In charge of the Psychology department of the school. Diagnostic and psycho-educational assessment, psychological counseling in the community (students, teachers, parents and academic authorities) Community interventions, with three main facets: corrective, preventative, and optimizing. Help kids with learning difficulties to improve their performance and to adapt themselves to the school environment. Intervention, mediation, coordination, and referral to other professionals, at all levels of the educational system.