Geneva, Geneva, Switzerland
While studying at the university, I have decided to launch my own collection of hand-made bracelets (A few hours per week): • Designing and creating the bracelets; • Controling the stocks (researching, buying stones / selling bracelets); • Keeping the website and the social media pages up to date with new arrivals and promotions; • Managing communication • Administering customer services and supports as well as dealing with complaints.
As a part time job during my university degree, I worked as a sales representative and assistant at Peak Performance in charge of the following: • Welcoming and assisting the clients; • Managing the accountability and the stock while also tacking daily administrative tasks; • Administering customer services and support. • Managing Peak performance shop (stand) during the CHI.
At this time, I was in charge of: • Researching new gemstones and information regarding the purchase of gems for the collection; • Contact supplier and order gemstones • Receiving the order (control, measure, weight) and the new collections; • Managing the gemstones certificate; • Following up with the production department; • Assisting in the preparation of exhibitions and meeting with the customers; • Capturing the different collections in photography; • Working frequently on Excel as the main tool.
Work for the Childrenswear Polo Ralph Lauren: • Analyzing the market for the agents; • Update seasonal projections with most current line development data; • Analyze/identify opportunities to improve efficiency (market surveys); • Identify geographical trends through statistical analysis and market surveys; • Pricing of the line in different European currencies; • Collaborating on different projects and files simultaneously; • Evaluating the sale, agenda, and CSM; • Assisting in daily administrative tasks (correspondences, archives, presentations support); • preparing powerpoint presentations, excel tables, books and pivots; • elaborating the new collection book.