Lisbon Metropolitan Area
Law graduate from the University of Lisbon School of Law. Driven and dedicated, I am committed to securing my place within a company while thriving as a team player. I am an independent yet sociable individual, adaptable to diverse groups and social settings. Balancing work with my studies from a young age taught me valuable skills in time management and prioritization, shaping my personal and professional growth. While there were challenges along the way, they contributed to my resilience and development. My current career in recruitment was an unexpected yet rewarding discovery. I have found a genuine passion for this field and believe it aligns perfectly with my skills and interests. Outside of work, I am an avid reader, a vinyl record collector with a growing collection, a tattoo enthusiast, and a makeup aficionado.
Working for Accenture was something that had been at the back of my mind ever since I discovered what the recruiting world was all about. This is a Company with a near global presence and a multitude of clients and projects that allow for the development of different skills. There's a "high speed" work pace and great demands to be met by recruiters and talent acquisition managers. At Accenture, I have the opportunity to work with a huge team of professionals in talent acquisition for giant social media clients. I'm responsible for candidate relationship and control, as well as outlining action plans with my team to meet our Clients demands and expectations.
Collaborating with a skilled team in a fast-paced environment to recruit top talent for global social media clients. Managing full-cycle recruitment, developing strategic action plans to meet tight deadlines, and ensuring seamless candidate experiences. Working closely with cross-functional teams to align talent acquisition goals, maintaining strong candidate communication, and monitoring recruitment KPIs to drive efficiency and performance improvements.
I performed Customer Support task for Ocidental Insurance Company, that is now part of AGEAS Group. I had expansive training in all insurance types offered by Ocidental. Key tasks: *Client support - Help Ocidental's customer with any queries about their entire insurance portfolio and on going claims; - Management of Life and Financial claim processes; * Sales Support - Bank support (Millennium BCP) and various intermediaries; - Submission of necessary documentation to close the sale and issue a new insurance policy; - Assistance in solving claims or canceling policies
I performed Customer Support task for Ocidental Insurance Company, that is now part of AGEAS Group. I had expansive training in all insurance types offered by Ocidental. Key tasks: *Client support - Help Ocidental's customer with any queries about their entire insurance portfolio and on going claims; - Management of Life and Financial claim processes; * Sales Support - Bank support (Millennium BCP) and various intermediaries; - Submission of necessary documentation to close the sale and issue a new insurance policy; - Assistance in solving claims or canceling policies
May 2019 was when my position as a Recruiter in the NSS Recruitment & Selection team was formalized, where I was already occupying an administrative support position since Dec./2018. With this Team I learned a lot about what a quality recruitment process is, from candidate selection and evaluation, to client relationship management. My key responsibilities went from selecting the best CV's for our positions and conducting both face-to-face and online interviews, to managing internal Client expectations and outline action plans for future and ongoing projects.
*Customer service; *Maintaining and organizing store; *Maintaining and organizing warehouse; *Organizing stock;
Posted job offers on various online platforms and sourced candidates through social media. Conducted interviews, assessed candidate suitability, and managed the entire hiring process from outreach to contract signing. Built and maintained strong relationships with candidates and stakeholders to ensure smooth and efficient recruitment.
Provided customer support for OCIDENTAL insurance, handling inquiries on life, non-life, and financial products. Completed intensive product training and managed claims processes, along with back-office tasks for new insurance policies.