Germany
Senior SaaS professional with 8+ years of experience partnering with enterprise and mid-market customers across EMEA. I build trusted partnerships with enterprise and mid-market customers, aligning stakeholders, managing risk, and turning complex requirements into scalable solutions that drive adoption and long-term value. Experienced in leading cross-functional teams across consulting, product, and support — ensuring successful delivery that translates into measurable business impact.
Project Administration and Coordination: - Managing the full project cycle, implementing IT software with large MNC’s - Collaborate with stakeholders to define project objectives, establish timelines, allocate resources, and create a comprehensive implementation strategy Requirements Gathering: - Liaise with clients to gather detailed requirements - Ensure the software solution aligns with the organization's goals Customization and Configuration: - Oversee the tailoring of the SaaS application to fit specific organizational processes - Ensure the software addresses unique business challenges identified during the requirements gathering phase Team Coordination: - Lead and coordinate the cross-functional team of Solution Consultants, technical and Support team - Foster synergy, facilitate collaboration, and ensure smooth project progress Issue Resolution and Decision-Making: - Lead project meetings, drive issue resolution, and make critical decisions - Monitor project progress, providing regular reports to stakeholders. Post-Implementation Evaluation: - Assess the success of the deployment, identifying areas for improvement - Refine implementation processes based on lessons learned
UKG (Ultimate Kronos Group) is the future of PeopleDoc, which will become the HR Service Delivery arm of one of the largest cloud companies in the world.
- Deliver best practices of the project implementation - Conduct trainings and workshops online/ on-site - Consult on design decisions of the Talentsoft system
- Project planning and coordination - National and international customer visits - Project and process quality management - Identification and analysis of customer needs and HR processes of the DACH region and based on that responsibility of recommendations for product evolutions (as product ambassador) - Autonomous conduction of internal and external workshops (online/offline) - Customer management during and after projects - System configurations and tests - Conductions of project meetings (online) - Creation of documentations (Word, Powerpoint) - Creation of data analyses (Excel)
- Project planning and coordination - National and international customer visits - Identification and analysis of customer needs and HR processes of the DACH region and based on that responsibility of recommendations for product evolutions (as product ambassador) - Autonomous conduction of internal and external workshops (online/offline) - Customer management during and after projects - System configurations and tests - Conductions of project meetings (online) - Creation of documentations (Word, Powerpoint) - Creation of data analyses (Excel)
https://trustedreturns.com/de
- Establishment, maintenance and development of the online presence of the chair - Conduct a consultation-hour for students of the courses of the chair - Support of organisation and conduct of the courses - Translations English - German - English - Preparation of scripts and presentations (MS Powerpoint) for courses - Literature and web research - Implementation of a new publication software - Maintenance of the e-learning system
- Maintenance of the homepage (CMS) and the e-learning system of the chair - Preparation of scripts and presentations (MS Powerpoint) for courses - Literature and web research - Implementation of a new publication software - Independent correction of exams - Translations English - German - English - Care for visiting lecturers - Supervision of exams - Support of organisation and conduct of seminars