Daniel Steven Valencia Mendoza

Costumer Service Representative Spain

L'Hospitalet de Llobregat, Catalonia, Spain

About

Responsible for the establishment and improvement of the company's product knowledge base. Regularly update and provide wine knowledge to new employees. Customers and other types of personnel to provide wine expertise. Culture and brand product value training; assist in the implementation and promotion of market activities, according to the needs of business customers to develop and implement various types of wine training programs and promotional activities, with this 18 years of wine expertise, to create a good wine market I am honest and steady, hardworking, with a strong sense of curiosity; I have a sense of challenge and competition, diligent, able to suffer, self-motivated, serious about learning, with good self-learning ability; good team spirit and collaboration, good communication and coordination skills, with a sense of responsibility; familiar with wine related knowledge and experience in the work can help me to better develop the wine field work

Experience

  • Agente del servicio de atención al cliente at Dogfy Diet
    Jun 2024 - Present · 2 yrs 2 mos

  • MST HOLDING ()
    • Agente del servicio de atención al cliente
      Jan 2024 - Jun 2024 · 6 mos

      Recepción de llamadas peticiones de clientes y consultas generales o pedidos, gestión de tareas de back office correos electrónicos de consultas, envío de facturas, resolución de incidencias. Un servicio que se atiende para La Casa Del Libro. (Espasa Calpe/ Grupo Planeta)

    • Vendedor
      Nov 2023 - Jan 2024 · 3 mos

  • Agente de ventas telefónicas at Majorel Spain
    Jul 2022 - Oct 2023 · 1 yr 4 mos

  • Concertador de Visitas at Comdata Group
    Jan 2021 - Jun 2022 · 1 yr 6 mos

  • Agente del servicio de atención al cliente at Tigo Colombia
    Jul 2019 - Sep 2020 · 1 yr 3 mos