Daniel Schmidt

Support Analyst

Kiel, Schleswig-Holstein, Germany

About

As an individual with a strong interest in IT, I am committed to pursuing a new career path in Information Technology. My technical skills include performing basic installations, configurations, and troubleshooting of computer hardware and software. Additionally, I am proficient in maintaining detailed incident records and resolving issues promptly In addition to my strong interpersonal and communication skills, my passion for IT has been the key driver of my personal and professional development. I focus on the efficient configuration and installation of IT equipment, as well as identifying and resolving issues related to software, hardware, and operating systems, ensuring the smooth operation of IT processes.

Experience

  • IT On-Site Support Analyst at Weiss IT Solutions GmbH
    Dec 2023 - Present · 2 yrs 8 mos

  • IT-Servicetechniker at macfreestyle GmbH
    May 2015 - Nov 2023 · 8 yrs 7 mos

  • Service-Techniker at number1service A/S
    Jun 2008 - Dec 2014 · 6 yrs 7 mos

    ACMT Schulungen von Mitarbeitern Reparatur von iOS und MacOS Hardware