Raleigh-Durham-Chapel Hill Area
Specialty Pharmaceutical/Biotech sales. 9x national award winner.
• Call on Neurologists, infusion centers, and key decision makers in order to grow diverse MS portfolio that includes buy and bill product - Tysabri, Tecfidera, Avonex and Plegridy • Successfully launching Plegridy, the first of its kind pegylated sub cu injectable for MS • Organize peer to peer and patient programs that have positive impact on the understanding of and interest in the assigned products
• Utilized strong interpersonal communication skills to work with Area Business Managers, Business Relation Managers, and key account contacts in assigned territory to convey services offered, ensure customer satisfaction, and start referred patients on therapy • Provided leadership on a daily basis to colleagues within case management • Lead multiple initiatives for Tysabri to help reduce cycle time, and get the process to be more efficient. • Assisted in a Tecfidera project that contributed to showing success within patient services, and eventually bring the services back in house • Handled incoming calls from MS patients, caregivers, and medical professionals in a caring and professional manner • Stayed compliant in following appropriate SOPs (Standard Operating Procedures) with regards to the TOUCH Prescribing Program • Utilized Business Objects to navigate through the Disposition Report as well as Tysabri Infusion Matching Tool and Physician Locator Tool