Lausanne, Vaud, Switzerland
Third-year Bachelor student at EHL Hospitality Business School, ranked in the top 15%, and fluent in 4 languages. Extensive experience in client-facing and leadership roles fostering teamwork, and concrete value-adding contributions. Results-focused, dynamic and reliable individual, seeking to build growth opportunities, through customer-centric and and structured problem-solving approaches. Passionate about strategy and finance in hospitality. Looking to pursue a career in hospitality consulting and investment.
- Processing reservations through the Ulyses Cloud Property Managment System. - Handling the check-in and check-out of hotel guests. - Writing email & SOP templates in english for the Hotel. - Leading tours of the establishment for travel agency groups. - Managing the reservation, concierge & welcome email acounts.
- Chef de Rang (Head Waiter) at the 3C restaurant. - Consistent engagement in room-service duties. - Regular presence in events & banquets.
- Military instructor and team leader in the Swiss Air Force. - Specialized in fire & rescue at the Meiringen and Payerne Airbases.
- Managing guest reservations through the Property Managment System. - Handling the check-in and check-out of hotel guests. - F&B server on the hotels terrace.