Houston, Texas, United States
• Counseled patients on prescriptions and OTC products under pharmacist supervision. • Resolved insurance rejections and managed pharmacy workflow during peak hours. • Recommended appropriate OTC remedies based on patient symptoms and medication history.
• Provided one-on-one guidance to new hires on all aspects of the job from daily operations to customer service standards. • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality. • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Organized and packed food donations and essential supplies into individual care packages for distribution to local community members in need. • Provided hands-on logistical support during community events, including venue setup, attendee guidance, and post-event teardown. • Collaborated with event coordinators and fellow volunteers to ensure smooth daily operations and create a welcoming, organized environment for attendees.
• Perform data entry for patient information and medications, and ensure compliance with HIPAA regulations and patient confidentiality laws. • Maintained records regarding requested prescriptions and medication distribution. • Adhere to proper infection control to ensure a sanitary environment.
• Assist licensed pharmacists in preparing and dispensing prescription medications accurately and efficiently. • Provide exceptional customer service by answering questions, managing pick-up/drop-off areas, and supporting patient care initiatives. • Manage patient profiles, verify prescription information, and ensure HIPAA compliance.