Jacksonville, Florida, United States
20 years U.S Navy First Class Petty Officer retiring at the end of 2025.
• Supervised a team of 49 personnel, ensuring operational readiness and adherence to safety standards. • Conducted daily and monthly audits of retail and service operations, implementing process improvements to enhance crew morale. • Managed maintenance programs (3M), optimizing equipment readiness through effective process improvements. • Oversaw the operation of a Navy post office, ensuring efficient mail sorting and distribution. -Procurement -Physical security -Organized employee shifts and work hours to ensure consistent operational coverage while balancing business needs with employee well-being and legal requirements -Dedicated trainer and mentor, training Sailors leading to 15 career advancements and helping the Navy achieve its retention goals.
Led daily retail operations, coordinating schedules and resource allocation to ensure seamless service delivery, similar to managing team workflows in a supervisory capacity.
• Oversaw shipping operations to ensure timely delivery of critical supplies to Portsmouth Hospital and clinics. • Led a team of 112 staff, focusing on training in inventory management and logistics procedures. • Implemented workplace safety protocols and process improvements to enhance operational efficiency.
Managed retail and inventory operations, maintaining $300K in stock with zero discrepancies. Earned 2018 Navy Exchange Retail Excellence Award for top performance among 25 ships. Trained [X] team members in customer service and sales techniques, boosting morale and revenue.