London, England, United Kingdom
I am currently a Financial Crime Specialist with Axis Capital. Previous to my current role, I worked across generalist and financial crime positions, covering Lloyd's managing agents, wholesale broking and non Lloyd's insurance. I also spent several years with the Financial Ombudsman Service as an Adjudicator. I've also taken on some independent learning during my career, achieving the ICA Advanced Certificate in Anti-Money Laundering and Cert CII in London Market Insurance.
Achievements: • Being promoted from Compliance Analyst to Compliance Officer. • Creating a new suite of policies and procedures. • Implementing a new Complaints system. • Creating and implementing placing and 1st line file reviews across the business. • Managing regulatory reporting and Audit action requirements. • Delivering reporting for Group, Segment and Business Executive Committees.
Achievements: • Being promoted to Risk & Compliance Analyst within six months of being with the company • Updating of the Financial Crime policies and framework • Providing Conduct Risk and Complaints KPI analysis to senior management and executives • Having total responsibility for financial promotions sign off • Managing our regulatory reporting requirements • Delivering data flow maps as part of progression towards being GDPR compliant
Achievements: • One of only a few adjudicators in my divisions to achieve grade 3 • Published guidance for adjudicators on more complex cases • Developed a business database for other adjudicators using Excel • Provided trend data on packaged bank account cases for the director of PPI casework • Consistently achieved 100% on case assessment targets • Independently provided training and feedback to adjudicators