New Delhi, Delhi, India
Specialist with 4+ years of experience in software onboarding, adoption, and content creation. Focused on simplifying technology through actionable blogs, tutorials, and presentations that bridge the gap between technical complexity and user success. Dedicated to delivering strategic training that empowers users and drives long-term product mastery.
• Manage and maintain a variety of internal and external-facing content—including blogs, e-books, solution libraries, videos, webinars, thought leadership pieces, and event assets—by identifying content gaps, enhancing quality and scalability, keeping materials up to date, and retiring outdated resources. • Delivering presentations, developing decks and internal assets, and leveraging analytical skills to conduct market research. • Periodically contribute to Early Access Programs by collaborating with product teams to plan and execute early access and preview initiatives, manage participant registries, develop customer engagement plans, and create customer-facing materials such as presentations, communications, and quotes. • Track and analyze content performance using analytics tools and methodologies to provide insights on effectiveness, engagement, and overall impact.