Greater Philadelphia
Mechanical engineer ready to bring leadership and adaptability to any project. I have proven experience in creating detailed quotations, customer presentations, marketing materials, mechanical design, drafting, lean six sigma, manufacturing engineering and workforce supervision.
Responsible for new robot sales in PA, DE, NJ, MD and WV
Servicing customer needs for their existing robotic install base in the Northeast USA. Primary point of contact for projects big and small, from spare parts to full robot replacements. I ensure customers have what they need to keep their robotic operations running smoothly. - Captured over $7.5M in sales FY2023 - Captured over $6M in sales in FY2022 - Supported customers in more than 300 different facilities across 11 US States - Fostered relationships to sustain reoccurring service contracts valued from $10,000 to $1,290,000 - Rapidly escalated customer emergencies and complaints, providing consultation to drive solutions - Sold robot upgrades through ABB Value Providers and directly to customers ($20k to $323k) - Prospected, negotiated and sold robot Systems Service projects, valued from $35k to $150k - 2022 Received a customer care award for escalating and resolving the most customer complaints - 2023 Global ABB Project of the year nominee
Responsible for generating a high volume of quotations ranging in value from $10k - $1M for field service work on previously integrated ABB robotic cells and systems. - Typical proposals included retooling of robots for new models/products, upgrades of robotic equipment, break-fixes and cycle time optimization - Diagnosed customer cases (often remotely) through studying engineering drawings, internal and customer consultation in order to generate accurate proposals - Organized and negotiated with equipment and labor sub-contractors - Will create and submit $350k worth of quotations in a typical week - Typically support AutoOEM and Tier 1 customers with welding, powertrain assembly, press and dispensing cells
-Managed two process improvement projects from root cause analysis, to prototyping and installation. Both were approximately $8,000 in capital investment -Created a shield to reduce scrap by protecting good product from debris -Designed and installed a new cooling water retention system that increased worker safety by eliminating slip hazards. This system conserves 15 gallons a day of formerly wasted process water -Conducted Daily workplace audits of forming equipment
- Provided Engineering support for the CNC Machine Shop - Implemented 5S in operator desks, tooling cabinet and gauge drawers - Repainted floors to denote proper material flow - Created a capacity model of production capabilities - Conducted time studies of various roles - Participated in a cell transformation kaizen event exposing me to value stream mapping, quadrant prioritization, SMED and a kanban system