Daniel Hennig

IT-Manager | Customs | EDI | Intelligent Automation

Leipzig, Saxony, Germany

About

Experience

  • Customs Support Group (Full-time · 9 yrs 9 mos)
    • IT Manager EDI Germany and Switzerland
      Jan 2025 - Present · 1 yr 6 mos

      Lead the IT-driven digital transformation across Germany and Switzerland Report directly to the Cluster Director, supporting regional strategy and execution Lead the EDI team, including the implementation of AI-based Intelligent Document Processing (IDP) Lead the implementation, and optimization of software solutions for operations, accounting, and ticketing systems Manage key IT initiatives, including post-merger integrations Oversee IT budgets, including CAPEX/OPEX planning and FTE allocation Design and implement a harmonized, scalable IT landscape across entities Lead and enable change management initiatives across business and IT organizations Direct and align cross-border IT teams, enhancing collaboration, delivery, and performance

    • IT-Manager Germany
      Feb 2020 - Jan 2025 · 5 yrs

      Led and built up the IT organization in Germany Reported directly to the Managing Director (MD) Drove digital transformation initiatives across the organization Successfully navigated and mitigated Brexit-related IT and operational challenges Led post-merger integration of multiple companies Designed and established a harmonized IT landscape Led and supported change management across business and IT Defined and executed IT strategies aligned with corporate and regional goals Actively contributed to the German Management Board, shaping strategic and operational decisions Led and coordinated cross-border IT teams, strengthening collaboration and delivery effectiveness Directed regional IT initiatives, managing key stakeholders

    • Supervisor Customs
      Oct 2016 - Feb 2020 · 3 yrs 5 mos

      Led, managed, and expanded the customs team, ensuring efficient operations and team development. Acted as the primary point of contact for international clients, providing guidance, reassurance, and ensuring compliance with customer requirements. Oversaw all customs and import/export compliance, including interpreting and applying relevant customs laws and regulations. Coordinated with Chambers of Commerce and other regulatory authorities to maintain smooth and compliant operations. Developed and delivered training programs for team members to enhance knowledge, skills, and compliance awareness. Planned and organized team workflows, including shift scheduling, workload distribution, and operational planning. Monitored team performance, set objectives, and implemented process improvements to optimize efficiency and compliance.

  • Luftfracht Agent at PortGround GmbH
    Apr 2015 - Sep 2016 · 1 yr 6 mos

  • CPS Coordinator at Neovia Logistics
    Sep 2012 - Jun 2014 · 1 yr 10 mos

  • Kaufmännischer Angestellter at Caterpillar Logistics Services International GmbH
    Jan 2010 - Aug 2012 · 2 yrs 8 mos