Daniel Goldstein

Junior TechOps Specialist

Brighton, England, United Kingdom

About

Experience

  • INSHUR (Brighton, England, United Kingdom · Hybrid)
    • Junior TechOps Specialist
      Apr 2025 - Present · 1 yr 3 mos

    • Customer Support Associate
      Mar 2024 - Mar 2025 · 1 yr 1 mo

  • Product Support Technician at Paxton Access Ltd
    Mar 2023 - Mar 2024 · 1 yr 1 mo

  • Content Creator at Self-employed
    Feb 2018 - Feb 2023 · 5 yrs 1 mo

    • Achieved Twitch Partner streaming up to 50h/week. • Fostered my own personal brand and social media accounts, growing a community of over 20,000 followers on Twitch. • Handled all administrative responsibilities from self-employment such as working hours, business planning, budgeting and expenses. • Managed relationships with talent agencies, sponsors, video editors, artists and graphic designers. • Led long-term collaboration projects with other content creators, overseeing scheduling, delegating tasks, and creating an environment that boosted viewership by over 20%.

  • Office 365 Concierge Ambassador at Experis
    Feb 2016 - Jan 2018 · 2 yrs

    Microsoft 365 Front-end Support Assisting Customers With the Following: • Migrating On-Premises Small / Mid-Size Exchange Environments to Office 365 • Performing Staged Migrations, Cutover migrations, & Hybrid deployments • Configuring / Troubleshooting - Exchange Online, Sharepoint Online, DNS, Yammer, OneDrive • Configuring / Troubleshooting - Office Suites including 2007, 2010, 2011 for mac, 2013, 2016

  • Technical Support Agent at Teleperformance, USA
    Jul 2013 - Jan 2016 · 2 yrs 7 mos

    Microsoft 365 Cloud Support Assisted Customers With the Following: • Migrating On-Premises Small / Mid-Size Exchange Environments to Office 365 • Performing Staged, Cutover migrations • Configuring / Troubleshooting - Exchange, 2007, 2010, 2013, EXO • Configuring / Troubleshooting - Outlook 2010, 2013, 2016, OWA • Configuring / Troubleshooting - OneDrive, SharePoint, Lync, Skype For Business • Configuring / Troubleshooting - SMTP, IMAP, DNS, Dirsync