Edmond, Oklahoma, United States
Experienced sales leader with 3 years of sales leadership and 7+ years of sales experience and a proven history and ability to motivate and lead a team of sales professionals, with various skill sets, to exceed short and long-term sales goals. An experienced, confident cold-caller with strong written, verbal and interpersonal skills as well as a seasoned presenter, negotiator and closer. I have an in-depth understanding of the full sales cycle process with focus on relationship building and client satisfaction throughout all stages. I have a focus on results-driven, process-oriented approaches, which paired with my abilities to effectively plan and implement sales strategies make me more than capable of achieving multimillion-dollar revenue goals each quarter. An additional 8+ years of Account Management experience and 2+ years of Customer Support experience providing a holistic approach to the sales process. Open to IC sales roles with a leadership track; seeking sales leadership roles to bring my proven track record of success leading dynamic sales teams to exceed expectations and goals. Achievements Presidents Club 2014 - Winner (Groupon): Awarded for top performance as a Strategic Account Manager, selected as 1-of-2 out of 60 Account Managers. Presidents Club 2019 (Groupon): In the running, finished the year in the Top 5 for MDDs. Presidents Club 2022 (Groupon): Finished Q2 in 2nd place out of 8 DSMs, 1% away from 1st and 5% ahead of 3rd place before layoffs occured. Sales Certification - Received one of the highest sales certification scores for my vertical by completing the Groupon Sales Strategy & Process training.
Managed, trained, coached & developed the only Home & Auto Merchant Development sales team comprised of 10-15 rep-level, manager-level & director-level sales people. Largely responsible for the vertical strategy in tandem with my RSD to achieve inventory goals & multimillion-dollar revenue goals each quarter. Responsible for nearly $20M annually in gross profits; hit or exceeded target every quarter by an average of 103%-107%; also tasked with collaboration and rollout of several and high-level pilot projects. * Managed, trained, coached & developed a team of 10-15 sales people to drive results and ensure the entire team is meeting or exceeding goals on a quarterly basis. * Work closely with Sales Ops, Marketing, Finance, Risk Management, Editorial & Customer Support to develop strategies and accomplish shared objectives. * Served as a hiring manager, regularly interviewing prospective candidates to help find talented sales professionals. * Onboarded 2 new hires; Helped 3 reps navigate the promotion process to get promoted. * Helped one rep get recognized as Rep of the Quarter each quarter. * Team Doc & Resources – to help the team remain aligned, organized & prioritized with the company's goals and initiatives as well as with all updates, policies and procedures. * Quarterly Reviews – Created and delivered a recap of the quarter in order to celebrate team wins, highlight areas of opportunity and to outline a strategy of success to motivate the team for next quarter. * Strategy Docs – Created at the start of the quarter to enable myself and reps to see their entire books of business with all relevant data points in order to better prospect and strategize a plan of success with their quarterly goals. * Pilots & Initiatives – Collaborated with partner groups on; Zip Code Verification, Next Best Action Tool, Salesforce Data Migration, Campaign Builder, Booking Tool, CLO, Offers to Deals, Sponsored Campaigns. * Conducted Shop Talk Series & Sales Assembly Sessions.
Managed, trained, coached & developed a 15-member team of rep-level sales people, to achieve inventory and multimillion-dollar revenue goals each quarter. Rapid growth during the first quarter in the role to an elevated team with a combination of rep-level & manager-level sales people. Tasked with and entrusted to co-managed two high-level pilot projects my first year in the role. * Responsible for nearly $20M annually in gross profits. * Hit or exceeded target every quarter by an average of 100%-107% * Managed, trained, coached & developed a team of 10-15 sales people to drive results and ensure the entire team is meeting or exceeding goals on a quarterly basis. * Collaborated with partner groups (Customer Service, Resolutions Team and Business Development) to help improve interdepartmental processes. * Helped 5 reps navigate the promotion process to get promoted. * Helped 2 reps get recognized as Rep of the Quarter. * Served as a hiring manager, regularly interviewing prospective candidates to help find talented sales professionals. * On-boarded 12 new hires; via group sessions, 1-on-1s and Shadow Sessions * Completed FS90 Management Training & Participated in Department Specific Leadership Development Trainings. * Successfully lead my team remotely during the COVID-19 Pandemic.
Managed and grew an individual book of business (comprising 300+ mid-tier and top-tier accounts), consisting of existing business and new business generated our Business Development team. Responsible for shepherding merchants through the launch process and closing additional contracts to optimize performance. Provide continual support for all live merchants in my book by addressing concerns, improving deal performance and negotiating to avoid the pausing of offers on the website. * Proven ability to manage and grow a book of 300+ accounts to achieve monthly contract quotas and quarterly revenue goals ranging from $800K-$1MM+. Consistently met or exceeded quarterly goals. * In the running for President's Club (2019). * Regularly the top ranked MDD for my team/vertical, based on overall metrics. * Participation in Merchant Development Mentor Program; on-boarding and on-the-floor training of new sales representatives. Shadowed MD new hires in training, lead scrums and conducted role playing sessions. * Continued development through Leadership Development & Career Liaison Programs; designed to build leadership skills in preparation for future management opportunities. * Part of the Merchant Development Communications focus group. Our goal is to help streamline processes and procedures for the department. Lead “Best Practices” scrums for my team as well as for two other MD teams to present our initial round of materials. Continued work will revolve around identifying new opportunities for * Part of the MD Metrics focus group. Brainstorming with MD leadership team and fellow MDDs to helping prepare for the department wide roll out and implementation of a new metrics/comp system to replace our previous one.