Daniel Cheng

Product | Customer Digital & AI | Data Steward at Commonwealth Bank

Greater Sydney Area

About

I'm a highly motivated Product Leader with 15 years of experience driving strategic customer engagement, AI and digital capabilities. I specialise in building and optimising enterprise-scale platforms, with robust data & AI stewardship and governance. I have a proven track record of leading high-performing, cross-functional onshore and offshore squads to deliver exceptional outcomes in agile environments. Data Management - AWS DataZone, Glue, Alation, Collibra, Ab Initio, data lineage, data governance, data quality & controls design Marketing Technologies – Customer Data Platform AEP, Audience Management, Launch, Experience Manager Analytics – SQL, Adobe Analytics, Tableau, PowerBI, Teradata, Hadoop, Snowflake Intelligence Information Security – Governance and Consulting Risk Audit – IT General Controls and program assurance

Experience

  • Commonwealth Bank (11 yrs 5 mos)
    • Senior Product Owner, Engagement Data, Customer Digital & AI
      Jul 2023 - Present · 3 yrs

      Leader of 2 squads on: - Product Owner & Data Management Lead advancing AI readiness for Digital - Product lead for Customer Decisioning & Engagement Data & AI delivery - Data steward for Customer Digital & AI Domain

    • Senior Product Owner, Data Management | Unloan
      Aug 2021 - Jul 2023 · 2 yrs

      Lead 2 squads on Digital data collection, Data management and Unloan data delivery - Centre of excellence prioritsing 42 teams in Digital to implement tagging - Govern metadata and data stewardship across the business unit - Deliver CBA’s first digital only home loan integrating Banking as a Service (BaaS) with enterprise data platform

    • Senior Manager Data Management | Digital Data Steward
      Dec 2019 - Aug 2021 · 1 yr 9 mos

      - Lead a team to execute Data Management Implementation for Digital data domain - Data Steward for Digital: data governance, data quality, metadata management - Data simplification and delivery strategic data assets to Digital Operations & Tech

  • Business Analyst at IBM
    Jul 2013 - Dec 2013 · 6 mos

    IBM - Global Business Services: Consultancy business analysis services to Qantas Airlines across 3 IT transformation programs

  • Risk Analyst at Deloitte Australia
    Jan 2013 - Jul 2013 · 7 mos

    Deloitte - Risk Services - Technology assurance - Information Security - Project Risk and program assurance - Business Development & Proposals

  • Information Security Analyst at Westpac
    Jan 2012 - Jul 2012 · 7 mos

    Westpac - Information Security Group - Project Reconciliation - Security governance - Business Process Improvement