Daniel Cheng

GM 总经理 IHG

Shanghai, China

About

With over 30 years of international hotel management experience inclusive of Asia, Europe and America. I am a confident, competent, hardworking Hotel General Manager, who will work as a partner and manage day-to-day operations of your hotel by leading, empowering and building on the strengths of the management team to ensure all functions are operating effectively so guests are offered a premium product and reliable, consistent experience. Establish clear performance goals for employees, provide regular feedback and facilitate the development of high-potential individuals to build a strong talent pipeline, know our Food & Beverage and run it like standalone business, place the Company guiding principles, market knowledge and social media, and work with the Sales & Marketing team or reorganize sales team and provide a clear strategy while challenging them to think of ways to beat competition. Balance short-term actions and decision with the long-term impact on the business to drive revenue, future profitability and deliver maximum return on investment for the Hotel owner’s equity. Building relationships with key clients and establish a positive owner’s relationship. Establish local community and environmental activities which reflect the Company’s image towards Corporate Responsibility. Specialties: Hotel Operations, Opening

Experience

  • General Manager at InterContinental Hotels Group 洲际
    May 2010 - Present · 16 yrs 2 mos

    Voco Changzhou & Suzhou/ Intercontinental Nanjing/ Hualuxe Nanchang/ Crowne Plaza Nanjing & Xuzhou/ Holiday Inn Shanghai

  • General Manager at Jin Jiang International Hotels 锦江
    Jan 2008 - May 2010 · 2 yrs 5 mos

    The flagship property of the chain, biggest hotel in northwest of China with 1000 guest rooms, 7 Food & Beverage outlets within 5 Star Product.

  • General Manager at XiangLu Grand Hotel 翔鹭
    Jan 2006 - Jan 2008 · 2 yrs 1 mo

    Biggest hotel in mainland China with 1525 guest rooms, 7 Food & Beverage outlets within 5 star products.

  • Multisite General Manager (Taichung/Kaohsiung) at Splendor Hotel (formerly Grand Formosa) 丽晶/晶华/金典
    Jul 2000 - Jan 2006 · 5 yrs 7 mos

    Responsible for 2 hotels day to day operations Taichung Hotel Information: Luxury 5 star Member-hotel of the Splendor Hotel Group with 222 guest rooms, 508 serviced apartments ,9 F & B outlets and banquet for up to 2000 persons. Kaohsiung Hotel Information: The flagship property of the chain, it stands 85 storey in the south of Taiwan, 598 guestrooms, 11 F & B outlets, banquet for up to 2000 persons, over 700 employees, Business turn over exceeds US$ 40 million.

  • Executive Assistant Manager/Resident Manager/General Manager at Grand Formosa Regent Hotel 丽晶、晶华
    Aug 1996 - Jul 2000 · 4 yrs

    A member-hotel of Regent & Four Seasons, owned and operated by Grand Formosa International corporation.