Daniel Caissie

Sr. Field Engineer at Vision RT Ltd

Thompson, Connecticut, United States

About

Seeking new opportunities I am a experienced flexible quick learning quick thinking IT expert, who thinks outside of the box with great troubleshooting skills. I have worked with hardware and software and people in many environments, I'm not afraid to put in the hours or get my hands dirty to get the job done and keep the company running smooth.

Experience

  • SR Field Services Engineer at Vision RT Ltd
    Apr 2017 - Present · 9 yrs 3 mos

    travel the United States to install medical devices and computers at cancer centers and support and troubleshoot the devices and computers.  Support custom hardware and software for (Surface guided radiation treatments) at hospitals with the east coast  Hardware software trouble shooting on a Windows 7/10 platform, and camera systems surface renderings, also work with connections that will control radiation treatment directly.  Perform PM’s including hardware and software updates and backups of patient information.  Perform installs of new systems and work with local IT staff to secure the data and high availability for treatments  Work with local physicist on site to meet there needs to have the best treatments possible.  Manage customer service issues, repairs and PMs.  Windows servers and SQL 2017  Customer support in person and phone or remote support  Small project management

  • Backup Administrator (Project) part time at Robert Half /Assa Abloy
    Jan 2016 - Apr 2018 · 2 yrs 4 mos

    · Working with NetBackup 7.6 Vcenter and ExaGrid storage rebuild backup environment that consist of VM’s SQL, Linux, Exchange and Exagrid and SAN connected tape libraries. · Corrected issues with the Master and Media servers and create documentation for operators to take over day to day tasks. · Rebalanced policies and add and create new storage pools to balance the workload and usage. · Work with support venders to verify licensing and day to day issues and improve backup times with less job queued times to shorten the backup windows. · Worked within VMware and Windows servers to correct issues and to restores · Analyze & document the backup environment from severs storage and protection, and create a project plan of action. · Result: Storage usage was reduced 50% environment management of NBU was reduced and proper policies and SLP’s, old storage pools were cleaned up and backup reduced

  • data protection (contractor) at Genzyme
    Mar 2012 - Dec 2015 · 3 yrs 10 mos

    • Protecting Company data using NetBackup 7.5.0.6 , Arcserv, VEEAM & Backup Exec for a global company. Also configuring 3 new Data Domain devices within the company as we work on cutting down tape usage on our 6 Tape libraries, and creating reports using Bocada reporting tools and OpsCenter, Stand up new NBU environments with Data Domain and tape libraries. • Data Domain work includes new installs of DD2200 and new NetBackup environments setting up storage pools and optimized replication notifications and alerts, also day to day support of larger DD890 and DD4200 runnning CIFS or VTL and FW updates. • Approximately 1600 clients in the environment including Windows, UNIX, Linux, Exchange, SQL, Oracle and NAS. Worked on hardware & software issues within the team or other teams and working to make a more efficient environment backup environment and correct daily or performance issues. • Worked with systems admin team daily within Windows or VMware to troubleshoot issues or to reduce risk points. • Projects: change over 100% tape backup system over to Data Domain DD890 creating project plan and cut over setting up new storage pools and storage also at the same time decomming an older NBU environment. also stood up 2 new backup locations Running DD2200 and NBU 7.5 replication to DD890

  • Systems Administrator at United Natural Foods
    Apr 2011 - Mar 2012 · 1 yr

    Netbackup Administrator Supported a large Netbackup Environment with 19 media servers and a mix of OS 800 clients including Windows, Unix, VM environment plus Oracle, SQL using SQL agents and Data Domain and tapes. Processing over 5000 jobs a day while maintaining a 99% success rate. The environment used Data Domain and SAN connected Quantum libraries, using SLP to create copies to be sent to Iron Mountain for long term retention, Also worked with VCenter and day to day work on Windows severs, also helped the data center with racking and stacking servers and monitoring using Solarwinds

  • LAN Administrator at Global Power Equipment Group
    May 2010 - Apr 2011 · 1 yr

    I provide IT services to Consolidated Fabridcators location in Auburn, MA Supporting Desktops, Laptops, Servers, Printers, Network devices and Phones. I would work on anything from setting up Active Directory security to pulling cables or assisting a users with issues of any kind, Projects I worked on while I was with the company include rebuilding a small server/phone room including re-wiring, re locating our demarc and even turned on all services for a new location incuding power, gas, telephone & networking I did what was needed to get the project done