Cologne Bonn Region
● Led the design and implementation project to establish the Lufthansa Group largest business group CAMO [Lufthansa Airlines & Discover Airlines] ● Driven and promoted various strategic projects in the field of organizational development and digitalization [Electronic Techlog | Digital Archiving | External MRO Integration | TechOps Internationalization | Strategic Organizational Development]
● Development and implementation of a Key Account Management Concept ● Full-time key-account assignment to companies' tier-1 customer and strategic partner
Project Management ● Led multiyear tier-1 customer engagement in Europe´s largest airlines group from project setup to implementation and stabilization, applying the PMI Project Management Framework with reporting lines up to corporate C-Level. [Lufthansa German Airlines] Consulting Services ● Conducted Business Process, Data Integration and Product Development Workshops covering the full Airlines TechOps Value Stream. ● Performed in depth process analysis, developed best practice recommendations and guided interdisciplinary implementation teams. Integration and Cutover Management ● Conceptualized, planned and executed an integrated test approach ensuring process, data and system integration to proof operational readiness. ● Designed and conducted cutover phases with up to 200 involved subject matter experts to keep 300 aircraft in safe and airworthiness operation. Software Development ● Actively contributed to specification, implementation and continues improvement of core features of the in-house developed application / database stack as well as several third-party developed API based integrations for 15 major product releases and customer initiatives with 1.500 people days of development effort.
● Representative Technical Fleet Management (TFM) on Lufthansa Group Level ● Local process specialist and analyst ● Process definition, optimization, standardization and documentation
● Implementation of electronic technical logbook solution "CROSSMOS" and electronic signature procedures ● Process definition, optimization and documentation ● Authoring of quality management manuals and related processes / procedure manuals ● Process & system integration testing
● Continuous process optimization and integration management for Part-145 processes ● Authoring of quality management manuals and related process / procedure manuals ● Coordination and alignment department managers (Part-145 & Part-M) ● ERP system application keyuser