Denver Metropolitan Area
Results-driven Technical Project Manager with 13+ years of experience leading enterprise technology, cloud infrastructure, telecommunications, and digital transformation initiatives. Proven success leading enterprise-scale technical programs by aligning engineering, cloud, infrastructure, operations, executive stakeholders, vendors, and customers to deliver complex technology initiatives supporting over 7.5 million subscribers across nationwide networks. MBA and PMP-certified with expertise in Technical Project Management, PMO Governance, Agile Delivery, Cloud Operations, Service Delivery, Executive Stakeholder Management, Operational Excellence, Risk Management, and Digital Transformation.
· Improved service availability supporting 7.5M+ subscribers, measured through higher SLA compliance and reduced customer impact, by directing enterprise incident response across infrastructure, cloud, platform, network, and operations teams. · Reduced manual reporting effort by 40%, measured through department-wide dashboard adoption and faster executive decision-making, by designing KPI reporting frameworks, executive dashboards, and operational governance metrics. · Accelerated infrastructure modernization, measured through successful VMware migration milestones and regulatory compliance, by coordinating 10+ cross-functional engineering organizations, vendors, cloud teams, and executive stakeholders. · Reduced operational costs while protecting program budgets, measured through fewer delivery issues and improved execution efficiency, by aligning engineering teams, implementing First-Time-Right methodologies, reducing rework, and strengthening operational governance. · Reduced recurring production incidents, measured through faster root cause identification and service restoration, by implementing standardized troubleshooting playbooks, problem management processes, and continuous improvement initiatives. · Accelerated engineer onboarding and improved organizational capability, measured through faster knowledge transfer and increased team readiness, by mentoring engineers and developing standardized technical training programs.
· Improved production SLA compliance by 30%, measured through faster incident resolution and increased network stability, by leading cross-functional troubleshooting across AWS, Kubernetes, RF Engineering, Platform, Operations, and customer organizations. · Contributed to the successful nationwide deployment of 15,000+ Open RAN sites, measured through achievement of FCC deployment milestones, by coordinating engineering, field operations, R&D, lab validation, and customer teams. · Improved executive visibility, measured through enterprise-wide KPI adoption and strategic decision-making, by developing operational dashboards and performance reporting frameworks. · Accelerated commercial deployments, measured through successful production launches and operational readiness, by leading validation, customer acceptance, risk mitigation, and cross-functional coordination. · Trained and mentored 60+ engineers, measured through increased customer capability and faster issue resolution, by delivering structured technical enablement, product training, and operational best practices. · Improved cloud-native operational visibility, measured through faster troubleshooting and proactive monitoring, by implementing monitoring solutions across AWS, Kubernetes, and virtualized infrastructure.
• Lead first-office application (FOA) site readiness and acceptance activities, executing SW/FW audits, site health checks, and audit-ready closeout packages by applying and verifying golden parameters prior to market launch for high-capacity commercial wireless network across Verizon’s nationwide markets. • Own neighbor configuration governance (neighbor audits, first-tier adjacency validation, missing/unwanted neighbor remediation) to protect handover performance and stabilize early-life network KPIs. • Drive advanced feature configuration and validation for 5G deployments, including Massive MIMO, Carrier Aggregation, and C-Band optimization across FR1 and FR2, ensuring correct parameterization and performance alignment with launch targets. • Coordinate cross-functional and vendor troubleshooting during FOA, escalating high-impact issues, documenting actions and outcomes, and ensuring rapid stabilization for on-air readiness and sustained service performance.
· Accelerated nationwide infrastructure deployments, measured through successful 4G LTE, 5G NSA, and C-Band commercial launches, by leading planning, governance, engineering coordination, and customer delivery across multiple U.S. markets. · Reduced operational costs while protecting multi-million-dollar program budgets, measured through fewer delivery errors, reduced rework, and improved project profitability, by implementing automation, First-Time-Right methodologies, standardized processes, and strong cross-functional alignment. · Increased deployment efficiency, measured through faster implementation cycles and reduced manual effort, by developing automation tools, scripting solutions, and standardized operational procedures. · Reduced engineer onboarding time by 50%, measured through faster project readiness and increased productivity, by developing standardized documentation, automation solutions, and structured knowledge transfer programs. · Improved delivery quality, measured through successful customer acceptance and fewer production defects, by implementing governance frameworks, technical validation standards, and quality assurance processes. · Led enterprise infrastructure programs across multiple markets, measured through successful nationwide deployments, by managing teams of up to 20 engineers, aligning executive stakeholders, vendors, engineering organizations, and customer leadership. · Delivered critical infrastructure supporting Super Bowl LIII, measured through successful network readiness for large-scale live events, by coordinating engineering, deployment, and customer teams under aggressive timelines.