Columbus, Ohio Metropolitan Area
Enterprise transformation and operational excellence professional with experience spanning financial services, consulting, healthcare, and public health organizations. Currently focused on process improvement, performance consulting, and organizational transformation initiatives within JPMorgan Chase. Background includes leading enterprise-scale change, operational modernization, AI-enabled transformation initiatives, and strategic adoption programs across complex and regulated environments. Experience working across global organizations including JPMorgan Chase, Boston Consulting Group (BCG), Deloitte,and Disney Areas of focus include: • Enterprise transformation & operational excellence • AI-enabled workflow and process modernization • Organizational change management & adoption • Lean operating systems & process optimization • Strategic execution across cross-functional organizations • Human capital enablement & performance improvement • Healthcare and regulated industry transformation Previously led initiatives involving Microsoft 365 transformation, enterprise collaboration modernization, Salesforce-enabled federal health transformation programs, and AI-enabled enablement strategies supporting large-scale organizational adoption. Passionate about helping organizations improve how people, processes, and technology work together to drive measurable operational outcomes.
I’m the change management lead on a project applying agentic and generative AI to automate parts of the change request process within Chase Community Banking at JPMorgan Chase. Leading the change management effort across 5,000+ impacted employees, I focus on turning a major process shift into measurable results: faster cycle times, less manual rework, and teams that own the change rather than resist it.
•Led enterprise collaboration platform pilot across 3,000 users, informing a potential 33,000+ employee rollout and $5M cost optimization business case. •Partnered with Microsoft Teams and SharePoint product teams to translate roadmap updates into enterprise rollout strategies. •Evaluated generative AI productivity tools through a BCG GenAI Champions Program.
As a Change Management Consultant at Deloitte, Daniel led the comprehensive strategy for change management, training, and communication, facilitating the successful adoption of Salesforce implementations in large-scale, multisite public health and occupational health grant programs. managed 12 unique programs with multiple stakeholders, engaging with an end-user base of 6,000
•Enforced COVID protocols for 2,500+ passengers •Drove 95% crew vax rate; cut inspection issues 40%
•Managed JFK screening ops; improved case closure 25% •Led crisis teams and national med transport