Brisbane, Queensland, Australia
I deliver AI inside the environments most consultants won't touch. I've shipped real generative AI and Dynamics 365 solutions inside Queensland's most security-critical agencies, with the clearances, the track record, and the numbers to prove it. 𝗣𝗿𝗼𝗼𝗳 𝗶𝗻 𝗻𝘂𝗺𝗯𝗲𝗿𝘀: → 30% faster customer response times - Azure OpenAI chatbot, BCC → 40% reduction in invoice processing - D365 automation, RSL Qld → 25% uplift in safety reporting accuracy - SAP S/4HANA, Powerlink → 20% data accuracy gain into $40M compliance program - Rio Tinto → 50+ legacy reports reverse-engineered under judicial constraints - DOJ 𝗪𝗵𝗮𝘁 𝗜'𝗺 𝗱𝗼𝗶𝗻𝗴 𝗿𝗶𝗴𝗵𝘁 𝗻𝗼𝘄: Leading a cross-divisional D365 implementation at Resources, Safety & Health Queensland (RSHQ) - modernising regulatory reporting across Mineral Mines & Quarries and Petroleum & Gas. 𝗔𝗜 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗜𝗻𝘀𝗶𝗱𝗲 𝗦𝗲𝗰𝘂𝗿𝗲 𝗘𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁𝘀: → Azure OpenAI + Power Virtual Agents - BCC (full DLP + compliance logging) → Copilot + Google Workspace AI pilots - QPS (agency AI adoption baseline) → AI-powered OCR on Snowflake - Titles Office (intelligent doc classification) 𝗖𝗼𝗿𝗲 𝘁𝗼𝗼𝗹𝗸𝗶𝘁: Dynamics 365 · Power Platform · SAP S/4HANA · Azure OpenAI · Copilot Studio · Vertex AI · CyberArk IAM · DLP/RBAC · Azure DevOps · JIRA CyberArk certified · Cert IV Cyber Security (in progress) · Multiple government clearances active Brisbane-based · Open to contract or permanent · Hybrid/Remote flexible 📩 Open to senior D365, GenAI, and regulated-sector roles. Connect or message - I respond to every approach.
Queensland's land titles authority, a legally sensitive environment requiring full auditability and strict data governance at every layer. Engaged to lead business analysis across two parallel workstreams: an AI-powered OCR automation solution on Snowflake, and an ACSC Essential 8 security uplift program. 𝗔𝗜 & 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻: → Defined functional requirements, data mappings, exception handling, and accuracy thresholds for intelligent document ingestion on Snowflake → Delivered an AI-powered OCR classification pipeline for high-volume land title documentation - with full audit-ready governance controls → Partnered with external AI vendors to validate accuracy thresholds and exception handling against legal title standards 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝟴 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗨𝗽𝗹𝗶𝗳𝘁: → Led business analysis for implementation of ACSC Essential 8 controls across the Titles Office environment → Defined requirements for application control, patch management, multi-factor authentication, and restricted admin privileges → Ensured all controls aligned to Queensland Government security policy and data classification frameworks → Delivered within a compressed 5-month timeline without compromise to compliance, legal, or accuracy standards Fixed-term government contract - delivered in full, engagement concluded as scoped.
Australia's largest local government - delivering AI-first transformation across customer service, CRM, and enterprise compliance infrastructure. → Designed and delivered an Azure OpenAI + Power Virtual Agents chatbot - reduced customer response times by 30%, a Council first. → Embedded DLP and access controls into M365/Dynamics pipelines, ensuring compliance with Council security governance requirements → Built Power BI compliance dashboards with Copilot metrics for executive reporting → Integrated GitHub Copilot with InfoAssist repositories for automated documentation workflows → Deployed Microsoft Copilot pilots with full DLP logging - first Copilot deployment in Council history
Queensland's high-voltage transmission network operator — regulated by the Australian Energy Regulator with zero tolerance for safety reporting gaps. Engaged to deliver SAP S/4HANA Safety Suite implementation across energy compliance and operational safety functions. → Designed SAP workflows for energy compliance in partnership with operational safety officers → Built data validation frameworks from scratch - validated against regulatory inspection requirements → Optimised safety reporting accuracy by 25% - system passed energy sector audit requirements → Identified and documented DLP control gaps during system configuration, preventing post-go-live compliance exposure Fixed-term contract - delivered in full, engagement concluded as scoped.
Queensland's justice system - operating under strict legislative compliance requirements with zero margin for reporting error. Engaged to support Microsoft Dynamics implementation with a focus on legacy report migration and compliance gap remediation. → Mapped and reverse-engineered 50+ legacy reports into future-state Dynamics specifications → Conducted policy research and process impact assessments across justice reporting workflows → Facilitated stakeholder workshops to prioritise system enhancements under legislative constraints → Eliminated compliance gaps early in the development cycle - materially reducing delivery risk and rework
Australia's third-largest police service — operating under Baseline security clearance requirements with liaison to the Australian Criminal Intelligence Commission (ACIC). 16-month engagement spanning security governance, AI adoption, and enterprise licensing strategy. → Led Microsoft licensing renegotiation - delivering substantial cost savings adopted by leadership → Architected government-grade DLP framework and RBAC matrices for Google Workspace - adopted as QPS cloud transition baseline → Co-developed Copilot and Google Workspace AI pilots with Google Cloud AI under confidentiality constraints → Pioneered LLM-based knowledge assistants that formed the foundation of QPS's ongoing AI roadmap → Operated with active Baseline security clearance throughout