London, England, United Kingdom
A motivated, structured and highly ambitious product leader with an engineering background. Proven track record from start-ups and rapid scale-ups to FTSE100 corporations. Success in varying sectors including FinTech, digital healthcare, pharmaceuticals, real estate and cloud telecoms. Continuously learning and growing with over 130 hours of courses completed in April/May 2024. Looking for contract Product leadership positions, including Fractional CPO for start-ups and Series A. Key Achievements - Led strategic research at Zoopla which set a quarter’s focus for five product development teams. - Increased Babylon Rwanda’s consultations by 250% at a 3% rollout. - Led LendInvest’s commercial mortgages digital experience from 0 to 1. - Led Funding Circle’s Global SME Income Fund from inception to IPO. - First employee at a start-up, IOVOX, and instrumental in growing the company to over 40 people. - 70+ hours of GenAI and ML Product Management courses, Product School and Duke University 2024. - 85% in an MBA Essentials course at LSE, studying outside of work hours.
I'm currently available for full time Product contractor or fractional Product opportunities. I contract and consult under my consultancy, Lean Focus, for - full time product contracts particularly in B2B/SAAS. - helping start-ups and early stage scale-ups as Fractional Chief Product Officer / Product Director or Advisor, to help improve Product thinking and find and grow product market fit. - coaching/mentoring of team members and helping to develop Product thinking within organisations. My role titles typically include: - Fractional Chief Product Officer / Product Director / Head of Product (VC backed / Series A). - Contract Senior Product Manager / Product Lead / Principal Product Manager (scale-ups, corporates). - Product Coach / Advisor (for start-ups, early stage scale-ups). References available on leanfocus.co. If you need some Product help or just want to chat about it, let's connect and arrange an intro call or coffee :)
I completed over 140 hours of courses at Product School and also Duke University via Coursera, mostly in artificial intelligence with an aim to move my career further into this field: o Product Leader. 6 week course at Product School, learning best-in-class Product methodologies, strategy, leadership and building a strong Product culture. o AI Product Manager. 4 week course at Product School, including Generative AI, prompt engineering, best-in-class Product Requirements Documentation and building AI native experiences. Built a solar panel sales chatbot with RAG data and fine tuning. o Machine Learning for Product Managers. Foundations of ML algorithms, feature selection, evaluating algorithms. Built and compared two ML algorithms using Google's AutoML. o Managing ML Projects. Included model data selection and training, success metrics, prototyping and monitoring model decay. o Human Factors for Product Managers. Included ethics, privacy and bias in artificial intelligence.
- 4 week discovery with a UX Designer for British Council, to optimise top of funnel conversions for their Learn English platform. User interviews, UX audit and data analysis to provide recommendations. - Led a discovery workstream for Just Group to define a customer data platform for a new B2C FinTech annuities app, including user interviews, journey mapping, vendor assessments, delivery recommendations.
A financial services corporate specialising in price comparison and loyalty/rewards. o Led discovery of pain points and data analysis to design and launch a new admin system from 0 to 1. o Helped to reshape an expensive “full rebuild” project of acquired cashback company, Quidco, into a Product-mindset of human-centred design, incremental value delivery and data-driven decisions. o Led a multi-team initiative to extend MSM’s data service for affiliate network integrations, expecting to remove 10% of Quidco member cashback delays and improve customer targeting/segmentation. o Built a test model in Excel to save 3+ weeks of engineering time when replacing transaction importers.
A real estate corporation (B2B/SAAS, agency side of Zoopla platform). o Several contract extensions, starting with one of Zoopla’s major estate agent CRMs - switched hosting provider and reduced the CRM into maintenance mode before consolidation / end of life. o Led two high profile pieces of customer research, one of which defined a quarter’s problem spaces for five product development teams, on their journey of consolidating Zoopla’s CRM portfolio. o Coached two product development teams to improve their flow and value focus, significantly improving velocity and completion of sprints. o Worked with head of design and tech lead to break down a large proposition of a new property listing feature into deliverable and testable increments, and delivered as PM through alpha to launch.
A sports data and marketing scale-up (B2B/SAAS). o Refined and delivered a customer selection tool for sports clubs to interrogate Two Circles’ data warehouses and data lakes, to enable customer analysis and segment creation for marketing.