Dana Johnson

Regulatory Compliance & Operations Leader | Title IX, FERPA, ADA | Risk, Investigations & Governance | Beauty & Education Industries

Glenn Dale, Maryland, United States

About

Regulatory and operations leader with 12+ years of experience driving performance, compliance, and organizational integrity across beauty, education, and medical aesthetics environments. I specialize in ensuring adherence to federal regulations including Title IX, FERPA, and ADA, while leading high-performing teams and managing multi-unit operations. My work sits at the intersection of compliance, operations, and leadership—strengthening policies, managing sensitive investigations, and aligning business practices with legal and ethical standards. At Empire Beauty School, I led institutional compliance efforts, managing investigations, enforcing regulatory standards, and maintaining audit-ready documentation while driving measurable improvements in student outcomes and operational performance. Currently with L’Oréal (via SalonCentric), I partner across a professional portfolio to align field execution with corporate standards, ensuring consistency, accountability, and performance in a highly regulated environment. My background also includes leadership roles within Ulta Beauty and medical aesthetics, where I developed strong expertise in training, policy execution, and operational compliance. I’m particularly interested in opportunities in: • Regulatory Affairs • Compliance & Risk Management • Employee Relations / HR Compliance • Beauty & Personal Care Regulatory Environments

Experience

  • Salon Business Partner at SalonCentric - A Subsidiary of L'Oreal USA
    Aug 2025 - Present · 11 mos

    * Align field operations with corporate policies, pricing structures, and compliance standards * Translate global initiatives into structured, compliant execution across accounts * Strengthen partner performance through data-driven strategy and operational consistency

  • Published Author at Cashmere Baby Expo
    Jun 2024 - Present · 2 yrs 1 mo

  • Clinical Manager at Milan Laser Hair Removal
    Apr 2025 - Aug 2025 · 5 mos

  • General Manager at The NOW
    Dec 2023 - Jun 2024 · 7 mos

  • Executive Director at Empire Education Group
    Feb 2019 - Dec 2023 · 4 yrs 11 mos

    * Ensured institutional compliance with Title IX, FERPA, and ADA regulations * Managed sensitive investigations involving discrimination, student rights, and accommodations * Developed and enforced policies aligned with federal and accreditation standards * Maintained audit-ready documentation and reporting systems * Trained staff and leadership on compliance, legal obligations, and policy adherence * Identified risk areas and implemented process improvements to strengthen compliance posture * Led full P&L and operational strategy, improving retention, licensure, and placement outcomes