Grand Rapids Metropolitan Area
With over 8 years of experience in the hospital and health care industry, I am a dedicated and skilled HR Compliance Specialist at Corewell Health, a leading integrated health system in Michigan. I take pride in making complex employment regulations approachable, practical, and easy for both leadership and employees to navigate. My work focuses on helping organizations stay compliant while creating fair, transparent, and supportive workplace environments. In my role, I support a wide range of compliance and workforce documentation processes, including assisting with J-1 visa applications, preparing TN visa support letters, and managing I-9 compliance and reverifications. I also oversee professional licensure and certification renewals to ensure employees remain in good standing within their roles. In addition, I handle employment verifications and unemployment documentation with accuracy, timeliness, and confidentiality, understanding how critical these processes are to both employees and organizational operations. I am known for my attention to detail, strong organizational skills, and approachable communication style that helps build trust across all levels of an organization. I enjoy partnering with leadership and employees to proactively identify compliance needs, improve processes, and support evolving workforce requirements. I am passionate about continuous learning and staying current with employment laws and compliance standards. My goal is to help organizations operate confidently while supporting employees through clear guidance, consistency, and people-focused compliance practices.
Works from a home-based office, managing and ensuring proper credentialing of certifications and licensures for all hospital employees, via Workday, avoiding noncompliance penalties. Troubleshoots and resolves employee inquiries regarding unemployment, position descriptions, licensure and regulatory audit work, remotely through the proprietary ServiceNow System. Performs internal annual regulatory audits with TJC, CAP, AAASF, as well as in coordination with the State of Michigan, for over 10 Corewell Health facilities. Oversees immigration duties and responsibilities, including I-9 compliance, public access file postings and 2 years of experience processing, i.e., handling J-1 physician visa applications. Aligns the business objectives of the healthcare organization with employees and management in designated departments to deliver value-added services across Human Resources functions Creates effective partnerships with senior and executive leadership, providing credible and timely. Human Resources guidance which positively impacts the achievement of overall HR, financial, and operational goals. Collaborates closely with organizational leaders to develop and implement strategies for building interdisciplinary high-performance teams, resulting in enhanced team cohesion,
-Created a welcoming experience for all Spectrum Health new hires. - Verified the employee's I-9 identification in hire right. -Verified tax information before uploading - W-4 forms, income tax forms, self Identification form, service Form, conduct form and handbook form. -Managed reports such as an issue tracking, I-9 receipt and start date changes -Weekly Fingerprinting audits & payroll audits -Discussed what to expect at orientation, parking instructions and employee identification number. -Took badge photos and created New Hire Folders -Scheduled Fingerprints - Uploaded Tax forms and Fingerprinting documentation -Corresponded with Recruiters and Managers in regards to the needs/changes of the new hires
-Completed verifications of employment requests in accordance with company standards and procedures. - Assisted in obtaining VOE request, education verifications, and transcript requests - Providing excellent customer service, while informing and educating employees on self-service tools and available resources - Completed Nurse Aide renewal applications, and Medical Assistant certification forms. - Indexed employee verifications into their employee files using Hyland virtual software printer into our Onbase document management systems - Ran LBI (Mortgage) reports using Lawson Business Intelligence software.
• Answered member inquiries and performing a variety of transactions for members • Sold credit union products, quoting interest rates, and taking loan applications • Resolved a wide range of disputes/discrepancies • Ordered checks, debit and ATM cards
Received, Investigated and responded to customer inquires regarding basic products, services and issues via all channels through which customers are served. Demonstrated commitment to quality through customer and service interaction. Documented customer interactions and completes service requests. Resolved customer service inquires and issues.
Handled Benefits for employee's that changed work status Assisted in year contracts for employees (over 300) Managed background checks and checked the sex offenders registry for new hires Facilitated 30 hour tracking of employee's for healthcare reform