Adrian Dan

Cloud Applications Representative | Account Manager | Sales Representative | Italian Speaker | Customer Success Management

Bucharest, Bucharest, Romania

About

Experienced Independent Business Owner with a demonstrated history of working in the consumer goods industry. Skilled in Negotiation, Strategic Negotiations, Sales, Influencer Marketing, and Corporate Communications. Strong business development professional with a Licentiate degree focused in Communication and Media Studies from SNSPA, Communication and Public Relations "David Ogilvy".

Experience

  • EMEA Services Renewal Representative at Oracle
    Aug 2024 - Present · 1 yr 11 mos

    - Serve as single point of contact for the Sales Representatives as responsible for the end to end renewal cycle; - Be responsible for timely renewals for small Italian customers; - Meet productivity and operation expectations on outbound calls/SRs for renewals; - Work closely with Customer Success Managers and Field Applications Sales to manage renewal and expansion opportunities within territory accounts;

  • Brand Specialist at Amazon
    Jan 2023 - Aug 2024 · 1 yr 8 mos

  • Oracle (Full-time · 6 yrs 4 mos)
    • Senior Customer Success Manager, CX Cloud
      Sep 2021 - Jan 2023 · 1 yr 5 mos

      Driving success to the customer’s cloud journey by developing business plans and ensuring that solutions are met as planned. Identifying new growth opportunities for companies using the Oracle's Customer Experience Cloud suite. Maximizing customer’s investment in Oracle Cloud while focusing on latest technology for Customer Experience needs. Engaging the right experts within Oracle to provide the advice and service our customers require.

    • Account Cloud Engineer
      Oct 2016 - Aug 2021 · 4 yrs 11 mos

      I am part of the EMEA Tech Cloud Customer Success organization managing the Oracle Digital Prime for EMEA. - Our mission is to constantly drive customers to adopt Oracle Public Cloud across EMEA, guiding them towards a long-term and sustainable utilization of their Cloud services. - Our mandate is to maximize and accelerate IaaS & PaaS Usage across EMEA. - We drive Adoption through Permanent Use Cases implementation, guide customers to benefit from our latest technologies and secure their long-term commitment and trust in Oracle Public Cloud.

  • Senior Credit Controller at Misys
    Jun 2015 - Oct 2016 · 1 yr 5 mos

    Responsible for collection of receivables using established collection procedures on a portfolio of customer accounts. Ensures coordination of all credit decisions and collection strategies with appropriate program managers, sales, customer support, contracts organizations, and account team leaders. Communicates cash flow issues with business units finance leadership, performs cash receipts estimates and variance analysis, participates in cash calls; coordinates cash flow issues with the Global Director. Identify disputes through flag coding in the system and actively supports efforts to resolve root causes of invoice non-payment problems.

  • Italy Credit & Collection Specialist Team Leader at Hewlett-Packard
    Nov 2011 - Jun 2015 · 3 yrs 8 mos

    Leader of the team, with a personal portfolio of international clients, that collects payments from business customers of Hewlett-Packard from Italy. One of my main atributes consists in maintaining a constant flow of communication with the customer's accounts payable. Also supervize the invoices already issued and negotiate payment due dates and promises, verify the incoming payments.