Dana Rigoni

Administrative Professional | Insurance & Case Management | Operations Support

Bellinzona, Ticino, Switzerland

About

Administrative professional with several years of experience in social insurance case management and regulatory-driven environments. Strong background in documentation review, eligibility assessment, and structured administrative processes within Swiss insurance frameworks.

Experience

  • Radiology Technician (in training) at Ente Ospedaliero Cantonale (EOC)
    Aug 2023 - Present · 2 yrs 11 mos

    -Clinical internship in diagnostic imaging -6-week rotation in radiation therapy -6-week rotation in nuclear medicine -Collaboration within multidisciplinary healthcare teams

  • Service Support Assistant at Pro Senectute Ticino e Moesano
    Sep 2022 - Mar 2023 · 7 mos

    -Service coordination and client support -Reliable delivery and client interaction

  • Administrative Assistant at Vaccination Center
    Jan 2021 - Jul 2021 · 7 mos

    - Appointment scheduling and registration - Administrative coordination - Support during high-demand operational period

  • Administrative Officer – Supplementary Benefits at IAS Bellinzona
    Dec 2017 - Dec 2020 · 3 yrs 1 mo

    - Independent case management of supplementary benefit files - Eligibility assessment and documentation review - Communication with insured clients and internal departments - Digital record management - Ensuring compliance with regulatory standards