Norristown, Pennsylvania, United States
Dynamic, results-oriented professional with accomplishments in the application of data and statistics in a variety of environs and on an array of projects. Proven ability to integrate research and analytical skills to develop meaningful findings and conclusions. Excels at identifying and summarizing business needs, setting goals and objectives, and designing preliminary plans to attain desired outcomes. Skilled manager of information and staff as it applies to seeing successful delivery of product and plans. Noted for exceeding expectations while reaching goals and documenting improved scenarios. Current career objective is to transition into the actuarial profession.
The Sierra Group provides vocational rehabilitation services and assists people in finding a job. They train clients in assistive and adaptive technologies to help clients function. Responsible to assist management in identifying business needs, documenting insights, and drafting resolution plans including objectives, concepts, and methodology Provide support throughout the plan implementation Administer Salesforce database and develop automated processes for staff use (includes VisualForce pages, Apex classes, visual workflow designs, and custom objects) Ensure data integrity through direct and consistent monitoring Manage day-to-day financial operations in QuickBooks Key Accomplishments: Led a massive project to implement a Supported Employment system to follow new reporting & invoicing requirements from our state government funding source Coordinated efforts to collect payment on unpaid invoices resulting in over $50,000 of revenue Created customized class schedules for a student body of 100 students per year Designed Salesforce database systems for tracking group & individual training attendance, comprehensive assessments, admissions, and billing
Assisted the professor in the Algebraic Structures courses Graded homework assignments Key Accomplishments: Graded weekly homework assignments for a class of about 35 students
Responsible for upkeep of six campus computer clusters Troubleshooter for software and hardware issues Provided customer service to cluster users Key Accomplishments: Oversaw 6 different computer clusters on campus with about 50 computers each Maintained printers & computers in good working order
Provided valuable assistance preparing municipal grant applications Collected recycling data from local companies; determined vital data and made entries Key Accomplishments: Provided data support for approximately 500 local companies across 20 municipalities