Kent, Washington, United States
An inspired and motivated second-year Informatics student at the University of Washington, with a growing focus on UX/UI design. Curious about how people engage with technology and the impact that empathetic design can improve these experiences. Eager to apply design thinking, prototyping, and using ethical research to create accessible solutions.
- Created engaging Instagram content to promote chapter events, achievements, and fraternity involvement to students and the community. - Managed communication with other organizations and individuals regarding collaborations, events, and chapter updates. 0 Helped strengthen the chapter’s public image through consistent social media presence.
- Helped enforce chapter bylaws and policies to keep the fraternity organized, accountable, and operating fairly across all 26 members. - Kept records of attendance, fines, and accountability cases through organized spreadsheets and documentation systems. - Assisted with chapter elections, motions, and officer eligibility processes to ensure procedures were handled correctly and consistently. - Worked with executive board members to address member concerns, support risk management efforts, and uphold chapter standards.
- Delegated tasks effectively among the crew, optimizing workflow and efficiency - Adapted quickly to a high-demand customer base, maintaining quality under pressure - Memorized and mastered a 40+ item menu, ensuring efficient customer service
- Delivered exceptional customer service in a high-volume, fast-paced environment, ensuring high food quality and efficiency during peak hours. - Increased average tips by 20% through enhancing customer satisfaction