New Smyrna Beach, Florida, United States
. Specialties: Automotive and motorcycle custom paint and Collision repairs ... On site repairs and paint on utility service vehicles / boom and bucket rigs including fiberglass repair and dielectric coatings Shop management... Automotive claims management
Custom paint Hydro-graphics Collision repair
Obtained significant experience while working in a variety of increasingly responsible positions. Please see resume for detailed descriptions of positions held. Also participated in ongoing education obtained through various automotive and insurance company seminars in areas of shop management, work flow, customer relations, insurance company relations, etc. Completed I-Car training.
Responsible for participating in all aspects of management of collision repair shop. Position entailed preparing estimates, ordering parts, communicating with customers and insurance companies, supervising personnel, inspecting workmanship, handling collections, and ensuring efficient and profitable daily operations. Successfully developed cooperative working relations with insurance companies, customers and employees. Organized work flow to increase employee production while improving quality of finished products and customer satisfaction.
Fully responsible for the management and operation of collision repair shop, including office and shop activities and personnel. Duties included customer relations, working with insurance companies, preparing estimates, ordering parts, and handling various administrative functions.