Warrandyte South, Victoria, Australia
I am a Turkish-Australian AuDHD counsellor and the mother of a neurodivergent child. With both professional expertise and lived experience, I provide counselling, one-on-one coaching, and consultancy for individuals, families, and professionals. My focus is to empower autistic and ADHD individuals to recognise their strengths, improve communication, and navigate life authentically. I also raise awareness about autism and neurodiversity, especially in Turkey, through my Instagram account @Damla Kuduoglu. Ben bir Türk-Avustralyalı AuDHD danışman ve nöroçeşitli bir çocuğun annesiyim. Hem mesleki uzmanlığımı hem de kendi deneyimlerimi birleştirerek, bireylere, ailelere, profesyonellere ve firmalara yönelik bireysel danışmanlık, bire bir koçluk ve kurumsal danışmanlık hizmetleri sunuyorum. Amacım, otizmli ve DEHB’li bireylerin güçlü yanlarını keşfetmelerini, iletişimlerini geliştirmelerini ve özgün yaşamlarını sürdürmelerini desteklemek. Ayrıca Türkiye’de otizm ve nöroçeşitlilik konusunda farkındalık çalışmalarımı @Damla Kuduoglu Instagram hesabım üzerinden sürdürüyorum.
I'm a passionate counsellor and coach, specializing in empowering individuals and families to thrive. Whether you're neurodivergent or neurotypical, I create a safe and supportive space for you to explore your strengths, overcome obstacles, and achieve your goals. My services include: Individual Counselling: Addressing concerns related to self-advocacy, emotional regulation, social interaction, and navigating the neurodiverse experience. Relationship & Dating Coaching: Supporting individuals and couples build stronger connections, communication skills, and understanding within their relationships. Career & Friendship Coaching: Guiding individuals on navigating workplace dynamics, career transitions, and fostering healthy friendships. Parenting Counselling: Supporting parents who are raising neurodiverse children. I help parents develop effective communication strategies, understand their child's unique needs, and build a strong and supportive family environment. My approach is tailored to your unique needs. I believe in empowering you to find the solutions that work best for your life. Additionally, as a neurodivergent counsellor myself, I offer a space where you can be yourself and be truly heard.
- Organizing events end-to-end and contacting with the venue owners/managers on a regular basis - Maintaining connections with venues, stakeholder management - Booking, arranging catering services, confirmation with venues - Promoting the events on various social media channels, promoting publicity - Organising musical and other types of equipment, kitchen tools, and catering - Liaising with facilitators, arranging speeches for the events - Gathering RSVPs and matching/accumulating RSVPs from different channels, integration of different invitee lists
- Ensure call grid activity is met or exceeded daily whilst balancing inbound email and phone enquiries from customers - Effectively manage the customers enquiry via phone in the first instance to provide a prompt resolution - At every opportunity educate customers on process and policies so they have the most positive customer experience - Identify any broader revenue growth opportunities when communicating with customers to maximise share of wallet - Generate reports for customers and ability to interpret and relay customer relevant data - CRM Compliance where each customer contact is logged with detail regarding the conversation held
- Monitoring major customer’s accounts on a daily basis - Creating daily account reports and sending to clients detailing their activity and performance metrics such as on time deliveries. - Directing and solving customer enquires - Identifying ongoing issues in each account and working with operations to resolve the problems - Escalating problems and ensuring - Assisting my team members when necessary - Training new team members - Achieving learning and development outcomes for the team by facilitating regular interaction with field operations