Singapore
A world of information now resides in our hands and it is my goal to use them to make sense of the world. I am interested in Analytics and Economics modelling; using data to explain phenomenon or to predict the future. This interest was sparked by an economist I’ve met and I took up a Singapore-Industry Scholarship (SgIS) Scholarship to pursue my interest. I am known to be efficient in my work and am confident to present to a large audience. There is nothing greater than working with talented colleagues to reveal the insights in data that others are oblivious to. One of my proudest moment was when my project was showcased at the 26th Singapore Pharmacy Congress and JurongHealth Research Symposium. I have had multiple positions across industries in both public and private sectors. It also allows me to experience how various departments and functions in organization interact and how they fit in big picture of delivering excellence to stakeholders. In my free time, I enjoy trekking in nature and when schedule permits, mountain climbing overseas. I rear fishes – a school of Black Tetras and they never fail to spur me on when the going gets tough. I am also a coffee enthusiast who currently brews arguably the best black coffee in my office. I love tackling new challenges, learning new things (currently enrolled in MIT SA+P Data Science in Real Estate and AI Singapore AI for Industry) and making new friends so feel free to drop a message!
▪ Developed and implemented analytical frameworks and dashboards that identified revenue growth opportunities totaling over $380M annually, enabling strategic decision-making and optimization across high-value partnerships. ▪ Executed comprehensive deep-dive analyses on partner performance, market share, inventory competitiveness, margin optimization, and cancellation trends, directly impacting partner strategies and yielding margin improvements of 2–4% at key accounts. ▪ Delivered proactive trading insights and recommendations, producing actionable insights with clear opportunities, significantly improving partner revenue and reducing operational risks. ▪ Successfully identified root causes of performance gaps in portfolio partners, enabling corrective actions to revive underperforming accounts and unlock incremental growth opportunities of tens of millions annually. ▪ Produced executive-ready insights and narratives for leadership, assessing risks (e.g. inventory shifts, margin changes) and informing decisions that protected nearly $200M in revenue. ▪ Improved compliance and business process effectiveness by identifying and addressing low-compliance areas, reinforcing best practices to drive optimized revenue performance across multi-million dollar markets.
▪ Harnessed both internal and external data with SQL queries and statistical tools like R and Python to conduct analytical deep dives, build and validate machine learning models and rigorously test hypotheses to unearth crucial insights (best practices analysis, seasonality analysis etc.), offer strategic recommendations, and pinpoint revenue-generating opportunities. ▪ Initiated one-on-one business reviews in collaboration with sales team to major clients and partners, providing tailored insights and fostering a consultative relationship aimed at mutual growth. Enhanced efficiency by disseminating general insights, marketing opportunities and trends via seminars, reinforcing value propositions to partners and clients. This approach facilitated stakeholder engagement and optimized marketing spend, contributing to targeted sales boosts. ▪ Developed automated Tableau dashboards to track sales performance, enabling real-time decision-making during critical sales initiatives. Worked in concert with sales, engineering, and support teams to support clients and partners, underpinning collaborative efforts to exceed sales targets during high-stakes campaigns. ▪ Collaborate with sales leaders on sales strategies and priorities.. Integrated predictive analytics for goal setting which improved sales forecasting accuracy and codified methodology for setting stretch goals.
▪ Leveraged SQL and Python to uncover and diagnose parcel handling inefficiencies across South East Asia, leading to the development and deployment of a logistics optimization framework. This initiative uncovered key 'loss hotspots', reducing parcel loss and enhancing customer satisfaction. ▪ Developed automated audit systems using SQL and Python which streamlined the 'Proof-of-Delivery' process across the region, enhancing the audit team’s productivity by 100%. ▪ Automated audit template population and report generation (build data and reporting pipeline) for 'Proof-of-Delivery' audits, effectively doubling audit team efficiency. ▪ Directed a comprehensive competitor benchmarking analysis in Thailand, identifying key opportunities for cost optimization. This led to the implementation of a regional fuel savings strategy, projected to save over $100k USD monthly, by negotiating fuel contracts.
▪ Oversee data warehouse, ETL workflows, and Tableau server/ dashboards for reporting and sales inventory digitalization. Drive data literacy with training programs for improved business processes. ▪ Pioneered the digitization of the sales inventory (ingest external and offline system data, build data pipeline, visualizations) by building an appealing user interface linked directly to the internal database. Greatly improved sales efficiency and customer experience which resulted in a 15k cash bounty and mentions during annual D&D. ▪ Built predictive model using external and internal data to predict building completion date. Reduced existing method’s average error by 6 months leading to better accuracy in sales planning.
▪Served as internal (Department of Statistics) and external (government agencies) consultant for analytics, particularly in visualizations. ▪Created visualizations to relate statistics in a clear, efficient manner in line with best practices. ▪Organized and conduct regular Tableau training for public officers, imparting to them a foundation in visualization concepts and techniques. ▪Promoted the use of visualization in the public sector by presenting at popular events and engaging key stakeholders such as agency CDOs.