Choisy-le-Roi, Île-de-France, France
If Hospitality is caring for others through acts of humanity, it is then my inborn and nurtured passion. I gained 11+ years of experience in Hotel business, with previous international exposure to other trades.
ECO-CONSULTING, ECO-LABELING Pre-Audit CONCIERGERIE Staff Training
- Developped PMS Softwares knowledge: APALEO, Topsys, Mews, MEDIALOG, HotSoft - Improved capacities of adaptation switching between different hotels' processes & cultures - First-hand operational knowledge of post-pandemic condition of Hospitality Industry
4 stars flagship property of HHP group with 85 rooms + restaurant 'les Muses' serving traditional French cuisine + 4 daylight meeting rooms Direct reporting to Hotel Owner - Human Management → 60K € payroll reduction for same total revenues y. o. y - Supervised major refurbishment programs → No shutdown & even web ratings - Teamed on pricing & distribution optimization → 7% increase in direct bookings - Enforced F&B, social & security new policies → real time damage avoidance - Pioneered group's PMS 'two ways' integration - Arranged all staffs' rosters