Wrocław, Dolnośląskie, Poland
Business Analyst / Business Systems Analyst with experience across insurance, pharma, finance, e-commerce, and science & research. I specialize in turning complex business needs into clear requirements, process improvements, and scalable system solutions. My work covers requirements elicitation, workflow design, business rules, process automation, system integrations, and delivery support in Agile environments. I have worked with Appian, Salesforce, AWS-related environments, REST/SOAP APIs, SQL, and enterprise platforms. I am also developing practical AI capabilities, including LLM design patterns, LangGraph, Amazon Bedrock, and HITL-based workflows. I am most effective in roles that require a strong bridge between business and technology, especially where process complexity, automation, and system thinking matter.
- Provide individual coaching sessions and group workshops - Support clients in goal setting, self-awareness, and personal effectiveness - Facilitate structured development conversations and change-oriented work
- Analyze and design end-to-end claims processes for an enterprise insurance platform - Translate business needs into implementation-ready functional and system requirements - Prepare process flows, business rules, mappings, and detailed specifications for development teams - Work on workflow automation, integrations, status management, and exception scenarios - Collaborate with stakeholders, developers, and architects on refinement, testing readiness, and solution design - Leverage LLM models in daily analytical work to accelerate research, structure requirements, draft documentation, and support solution discovery Environment: Appian, REST API, JSON, Confluence, Jira, BPMN, UML, Agile/Scrum
- Gather and document business and technical requirements in a GxP-aware science and research environment - Analyze research workflows and identify opportunities for process and data integrity improvements - Prepare use cases, user stories, process flows, and UI mock-ups - Collaborate with Solution Architects and technical teams on target-state solution design - Support UAT, stakeholder communication, and delivery coordination Environment: AWS Cloud, OutSystems, Salesforce, Agile, BPMN, UML, Figma, Retina
- Conduct functional and system analysis for data-driven risk and fraud prevention solutions - Translate business cases into structured requirements for roadmap features and product changes - Collaborate with Product Owner, Product Manager, and technical teams on scope, dependencies, and decisions - Support analysis of integrations and interfaces across REST, SOAP, GraphQL, XML, and JSON contexts - Adapt requirements to market-specific needs, especially for German and Swiss markets Environment: REST API, SOAP API, GraphQL, XML, JSON, Agile