Dublin 16, County Dublin, Ireland
Principal Engineer with extensive industry experience in Financial and Government services. Aims to achieve consistency and security through automation and team enablement. Currently: Building out automation and piplines for secure systems management, change and build using Ansible, Git and python. Engaged in quality control & improvements, streamlining processes and toolsets. Building secure, resilient systems and automation to help engineers deliver consistent solutions that solve customer problems. Specialities: Technical Leadership, Linux (Debian, RHEL), Automation, Pipelines, DevSecOps, Secure Systems Design, Mentoring & Guidance, Root cause analysis, Technical Documentation, 24/7 environment operation, Capacity Planning, Technical Architecture & Systems Design, Project Management, Technical Training delivery, ITIL, Code reviews, Standardisation
Ansible and automation SME for the team, architecting the implementation and continuous improvement of the codebase created to support client and internal systems using Ansible, Jinja2, Git and Python. Leveraged RHEL Satellite to distribute custom packages built with Jenkins to target systems. Designed and implemented a system in Python to interface between the API's of OpsGenie and WhatsUp Gold monitoring system to allow for alerts to be sent to the oncall engineers automatically by the monitoring system with relevant information included in the alert payload. Providing technical oversight and guidance to the team and leading the architecture design of multiple projects for a variety of clients. Hands on with implementation of key project deliverables.
Created and lead a team of five engineers, delivering Managed Service Support. Providing mentoring, guidance and technical lead. Process review and improvements. Engaged with major client to design a system refresh, determine budget (~500k eur) and plan for project implementation. Involved in LEAN process to bring improvements to internal processes for onboarding services, billing and financials, budget tracking.
Senior Consultant Engineer on a variety of projects including: - Design and implementation of Apache with Mod Security web application firewall for an existing application. Closed audit points discovered during security audit, documented and performed handover to client (construction industry) - Delivered 1 day workshop training on Apache/ModSecurity & ModRewrite Whitelisting - Support Lead for Managed Service clients in Government, Financial and Utility sectors - Worked with Financial Services customer to implement an F5 Web Application Firewall for a new portal application - Lead Engineer on a major service migration project
International Dublin-based software company in the Legislative and Government market. Successfully maintained & tracked internal IT budget during strong growth phase. Tracked inventory, standardised images for staff laptops, upgraded and maintained server infrastructure (Linux, Windows). Maintained and upgraded networking & VPN connections to customers (Cisco, OpenBSD). Provide 3rd level support to major external clients (Irish Government departments & US State Legislatures), remotely and on-site including participating in annual Disaster Recovery sessions with the State Legislature of Pennsylvania. Work closely with senior management and Systems Architects to plan and implement infrastructure & implementations.
Sole Systems Administrator reporting to to the development team. Maintained the backup & tape rotation systems, imaged and provisioned laptops for all staff, file and print servers, mail and web server. Network, firewall and VPN support (Cisco, Linux/IPTables). Front line support for company projects on customer sites.
First line support agent for BT Broadband & Narrowband customers. Worked to tight call duration metrics, developed strong listening abilities and troubleshooting skills to aid mostly non-technical users over the phone. Learned to document issues quickly and efficiently.
Worked with Student's Services officer to design and build the website for the Students' Union. Also engaged with Eircom to provision a mobile WAP site for students. Presented talks and facilitated workshops to explain the benefits of the new website for Clubs & Socs members and helped produce the in-house Union newspaper.