Los Angeles Metropolitan Area
Product Manager creating the future of Wikipedia. Feel free to email me at [email protected] to chat about Product, games, things that aren't games that could be made into games (like taxes), and cats. When I'm not doing Product things, I'm: • Making my Animal Crossing island lag even more by adding way too much stuff. • Getting OHKO'd in Nier Automata. • Destroying Shambhala with my bare fists.
IGN is a publication offering game help and news centered around video games, movies, TV, and tech. Millions of users enjoy billions of pages of IGN content each year. • Finished 18 major products and features, including IGN Rewards, a user portal for claiming game keys and entering sweepstakes, and IGN Columns, an index of curated gaming content, resulting in a 7% increase in registrations (~109k users). • Developed IGN Face-Offs, a game strategically crafted to address evolving user attention spans, resulting in 9.8M unique interactions across 1.2M users. Increased total user engagement at IGN.com by 8%. • Launched IGN Plus, IGN’s re-imagined premium subscription, taking the project from conception to delivery. Led team of 4 to implement 3 types of subscriber benefits in internal content management system. Subscribers increased from ~1.3k to ~30k. • Led integration of AI-driven subscription management system with IGN.com, IGN Store, app, and email platforms, establishing a unified source of truth across each by securely migrating user data and payment information. Implemented robust APIs to ensure data consistently updates. Automated all SKU uploads for IGN’s Commerce team, saving 18 hours of work per week. • Built ~$2M in partner contracts from Fortune 500 media buyers, including the Pringles Icon Awards, a user-voted game award. • Championed implementation of a unified login system across IGN.com and IGN Store, ensuring seamless integration of users’ IGN credentials and data for consolidated account management and checkouts. Increased Commerce sales by ~15%.
RippleMatch is a Series B startup valued at $100M. RippleMatch's AI-driven platform for College Recruiting helps employers build diverse teams and hire the right students virtually. • Managed 117 target accounts, interfacing directly with clients and prospects. Optimized outbound funnel by collecting and improving upon performance metrics to obtain a 17% engagement rate, 14% higher than industry average. • Increased ARR by $176,000 by executing and exceeding aggressive Sales goals by 15%. • Designed “Save for Later” job feature on RippleMatch’s flagship HR & hiring SaaS, an AI-powered job-matching platform, to increase user application rates. Feature was implemented by the front-end engineering team.
NOCD is a Series C startup valued at $125M that provides online therapy for obsessive-compulsive disorder (OCD), one of the most severe, prevalent, and misunderstood mental health conditions. • Worked with Engineering to create therapist scheduler by matching therapist availability against patient profile data (demographics, preferences, insurance, etc.). Defined requirements, documented specs into tickets, and helped lead prioritization. Created two-sided model that was approved directly by CEO, COO, and SVP of Finance & Operations. • Built outbound lead scraper to grow therapist supply with a team of back-end engineers to automate ~90 hours of work per week.
• Created 15+ pitch decks and supply chain process flow charts for an international projector company within 2 weeks. • Conducted and scheduled 4 customer interviews with executives to ultimately create customer experience reports for top oil conglomerate. • Curated database for 20+ Oracle ERP implementation tools and accelerators, utilized by consultants for future projects.