Greater Cardiff Area
Hands-on engineering leader with 20+ years of experience building and supporting high-performing software teams. I focus on creating environments where engineers own problems end-to-end — from understanding users and shaping solutions through to delivery and operation. I enjoy coaching engineers through ambiguous, high-impact work while staying technical and deliberately off the critical path. I’m particularly interested in reducing process friction through better systems, automation, and developer tooling, while maintaining high standards for quality, reliability, and security. My leadership style is grounded in trust, clear feedback, and long-term engineering health rather than heavy ceremony.
Leading the global engineering organisation at Keepnet, an AI-first SaaS platform focused on managing human cyber risk at scale. Responsible for scaling distributed engineering teams across multiple regions while driving platform reliability, operational maturity, and delivery predictability for production-grade agentic AI systems. Key areas of focus include: • AI-assisted engineering and autonomous workflow systems • Distributed SaaS architecture across Azure, AWS, and Cloudflare • Reliability engineering, observability, and incident prevention • Event-driven and asynchronous platform design • Engineering leadership, delivery standards, and organisational scaling • Secure-by-design engineering practices and CI/CD maturity Working closely with leadership, DevOps, security, and customer-facing teams to ensure engineering enables sustainable growth, platform stability, and strong customer outcomes.
Leading the strategic and operational delivery of cloud-based digital solutions for the healthcare industry, with a focus on innovation, compliance, and scalability. Key Responsibilities & Achievements: 🔹 Defined and executed the overarching technology vision and roadmap, aligning with business strategy and growth targets. 🔹 Led the development and delivery of iQemo and related healthtech products, ensuring secure, scalable, and user-focused solutions. 🔹 Built and managed a high-performing technology team, cultivating a culture of collaboration, innovation, and continuous improvement. 🔹 Directed end-to-end software development lifecycle processes using Agile methodologies, CI/CD pipelines, and DevOps best practices. 🔹 Oversaw the architecture, deployment, and optimisation of Azure-based cloud infrastructure, with a focus on scalability, performance, and cost-efficiency. 🔹 Championed cybersecurity and compliance, ensuring adherence to GDPR, HIPAA, ISO27001, and other healthcare regulations. 🔹 Collaborated with Product, Customer Success, and Business Development teams to ensure technology initiatives delivered measurable business and customer value. 🔹 Developed and managed the technology budget, ensuring high ROI on technology investments and vendor relationships. 🔹 Supported technical sales activities with architectural insights and product demos when required. 🔹 Implemented robust monitoring, incident response, and 24/7 support strategies to maintain high system availability and operational continuity. Tech Stack & Tools: Azure, Docker, Kubernetes, C#, SQL, JavaScript, HL7, FHIR, Agile, DevOps, CI/CD
Designed scalable, cloud-native healthcare solutions, driving architectural strategy and team leadership across a fully remote, high-performance engineering environment. Key Responsibilities & Achievements: 🔹 Engaged internal and external stakeholders to gather complex business and technical requirements, aligning solution designs with strategic goals. 🔹 Led architectural planning and documentation using Sparx Enterprise Architect, ensuring clarity, consistency, and regulatory alignment. 🔹 Conducted horizon scanning of emerging technologies, incorporating relevant trends into the evolving tech stack and platform roadmap. 🔹 Developed proof-of-concept (PoC) applications using Visual Studio and VS Code, enabling rapid prototyping and validation of architectural decisions. 🔹 Designed and implemented microservices-based architectures, orchestrated via Azure DevOps pipelines and deployed into managed Kubernetes environments. 🔹 Provided hands-on leadership for a fully remote development team, managing deliverables, coaching staff, and fostering a strong engineering culture. 🔹 Held direct line management responsibility for both the development and QA/test teams, including performance reviews and day-to-day support. 🔹 Led recruitment efforts for technical roles, defining requirements, conducting interviews, and onboarding new hires to ensure high team standards. 🔹 Supported international collaboration with stakeholders through national and occasional global travel. Tech Stack & Tools: Azure, Kubernetes, Azure DevOps, C#, .NET, Visual Studio, Visual Studio Code, Sparx Enterprise Architect, Agile, CI/CD
Led the architectural vision and technical delivery of the iQemo oncology prescribing platform, overseeing infrastructure, pipelines, and team performance. Key Responsibilities & Achievements: 🔹 Defined the overall technical direction and architecture for the iQemo solution, ensuring alignment with business objectives and scalability needs. 🔹 Designed and managed Azure DevOps Repos and implemented robust CI/CD pipelines to streamline microservices deployment workflows. 🔹 Administered and optimised multiple Kubernetes environments across the UK and Australia to ensure high availability and performance. 🔹 Provided strategic leadership to the QA and Support teams, fostering quality-driven delivery processes and strong collaboration. 🔹 Held full line management responsibility for development and QA/test teams, supporting performance development and career growth. 🔹 Led recruitment efforts for technical positions, from defining requirements through to onboarding and team integration. Tech Stack & Tools: Azure DevOps, Kubernetes, Microservices Architecture, .NET, C#, Agile, CI/CD, QA Leadership
Led cross-functional teams in delivering cloud-based, FHIR-integrated healthcare solutions, with a focus on architecture, stakeholder engagement, and secure system design. Key Responsibilities & Achievements: 🔹 Managed and mentored a distributed team of .NET developers across the UK and offshore locations, promoting best practices and consistent coding standards. 🔹 Reviewed Git-based pull requests and Jira tickets, ensuring full alignment with stakeholder requirements and architectural guidelines. 🔹 Architected and implemented FHIR-compliant contextual launch of the social prescribing platform via EMIS and Vision systems, integrating partner APIs from Black Pear within strict healthcare security protocols. 🔹 Delivered enhancements to an online dermatology platform in collaboration with Great Western Hospital NHS Trust, balancing clinical needs with technical scalability. 🔹 Designed and deployed segregated AWS environments (Dev, QA, Prod), gaining hands-on experience with AWS Organizations, VPC, EC2, RDS, S3, and Route 53. 🔹 Partnered with senior leadership to contribute to product roadmapping and provide architectural guidance on future platform developments and scaling challenges. 🔹 Led the migration from Google Hangouts to Microsoft Teams, aligning internal communication tools with client platforms and improving collaboration and support workflows. Tech Stack & Tools: .NET, AWS (VPC, EC2, RDS, S3, Route 53), FHIR, EMIS, Vision, Git, Jira, Microsoft Teams, Social Prescribing Platforms
Led national healthcare software initiatives in collaboration with NHS England, delivering patient tracking and clinical data systems for use across Wales and the wider UK. Key Responsibilities & Achievements: 🔹 Co-developed a national Advanced Therapies trial patient tracking application in collaboration with NHS England, built with ASP.NET MVC, C#, Entity Framework, and SQL Server; deployed to multiple Welsh hospitals, Welsh Blood Service, and University Hospitals Birmingham (UHB). 🔹 Enhanced core functionality of the allergy/intolerance module, originally developed in a prior NWIS role, ensuring continuity and improvement of patient safety features. 🔹 Designed and developed a RESTful API integration layer enabling loose coupling between NHS Wales applications and the SNOMED CT terminology service, supporting structured clinical data standards. 🔹 Researched and prototyped a “single source of truth” patient medication list, using openEHR APIs to enable seamless integration across applications requiring shared medication records. 🔹 Collaborated remotely with distributed teams via Skype for Business, participating in agile scrums, design meetings, and cross-functional coordination. Tech Stack & Tools: ASP.NET MVC, C#, Entity Framework, SQL Server, SNOMED CT, openEHR, REST APIs, Skype for Business, Agile
Delivered nationally deployed clinical applications as part of the Welsh Clinical Portal team, with a strong focus on FHIR integration, SNOMED CT, and reusable healthcare components. Key Responsibilities & Achievements: 🔹 Led development of a national allergy/intolerance application using ASP.NET MVC, C#, Razor, JavaScript, jQuery, AJAX, Bootstrap, and DataTables.NET, integrated into the Welsh Clinical Portal and rolled out across NHS Wales. 🔹 Designed and implemented FHIR-compliant REST APIs to persist structured clinical data in the Welsh Clinical Data Repository (CDR). 🔹 Collaborated with clinical stakeholders to create a reusable browsing component for capturing SNOMED CT-coded clinical terms, enhancing data accuracy and clinician workflow. 🔹 Refactored open-source UI components (JavaScript/jQuery date pickers) to support partial date selection, improving flexibility for clinical documentation. 🔹 Practiced agile methodologies including daily scrums and iterative delivery cycles to enhance team velocity and adaptability. 🔹 Worked in a fully remote capacity, using Skype for Business to collaborate with cross-functional teams across the NHS Wales network. Tech Stack & Tools: ASP.NET MVC, C#, Razor, JavaScript, jQuery, Bootstrap, DataTables.NET, HL7 FHIR APIs, SNOMED CT, Welsh Clinical Portal, Agile, Skype for Business
Delivered high-impact enhancements to a multi-tenant real estate CRM platform, improving customer experience, performance, and integrated service offerings. Key Responsibilities & Achievements: 🔹 Designed and developed enhanced dashboards using C#, HTML, CSS, JavaScript, jQuery, and AJAX, significantly improving UI/UX for CRM users. 🔹 Built advanced property mapping tools, enabling sales and letting agents to visualise listings via pin drops and heat maps using OpenStreetMap and LeafletJS, integrated with ASP.NET MVC and Razor views. 🔹 Implemented Equifax tenant credit check integration via RESTful APIs, allowing users to conduct in-platform checks—driving increased revenue by reducing third-party reliance. 🔹 Enhanced the performance and responsiveness of a multi-tenant ASP.NET MVC-based CRM, optimising Telerik MVC components and data interactions. Tech Stack & Tools: ASP.NET MVC, C#, Razor, JavaScript, jQuery, AJAX, OpenStreetMap, LeafletJS, Equifax APIs, Telerik MVC