Warsaw, Mazowieckie, Poland
I am an experienced engineer focused on continuous development and problem-solving. I have a strong analytical mindset and enjoy designing reliable and efficient technical solutions. I place a strong emphasis on security, stability, and operational reliability in all environments I work with.
Project "Wyjazd 2019" - 83 days of journey in 20 Central and East-european countries - I made stories and photos for social media - I created film materials during the trip and edited it in Adobe Premiere Pro CS6 and post it on YouTube channel
- Acting as Deputy EMEA Region Manager, supporting cross‑regional coordination and technical escalations since February 2025 - Led and supported global rollouts of Microsoft Teams Rooms and Microsoft Copilot - End‑to‑end administration of Microsoft 365 services, including identity, groups, licensing, and messaging - Management of cloud and hybrid Exchange environments with focus on stability and reliability - Incident resolution via ServiceNow, working closely with L1, L3, and Microsoft Support - Development of technical documentation and operational knowledge base
- Provided support to internal employees via phone, chat, and email in English - Performed troubleshooting of internal applications and Microsoft 365 services - Explained software access and licensing processes, ensuring user understanding and compliance
- Delivered on-site IT support as part of enterprise user services - Managed incidents and service requests in ServiceNow - Administered user accounts, roles, and access in Active Directory and Microsoft 365 - Prepared, configured, and deployed workstations and mobile devices across multiple platforms - Maintained IT asset inventory and supported office infrastructure operations