Frankfurt Rhine-Main Metropolitan Area
Hyundai Motor Company
○ Data-Driven Risk Assessment ○ Customer & Environmental Advocate Passionate about vehicle safety, I analyze diverse data sources—including quality reports, customer feedback, and media—to identify potential safety concerns. With extensive technical expertise, dynamic statistical analysis, and collaboration with the R&D teams, my group ensure informed decision-making. Committed to customer safety and environmental responsibility, I drive proactive solutions that enhance trust and compliance.
Powertrain - Group Leader Europe Quality Center Responsible for mass production stage, field quality monitoring and management of both the Hyundai & Kia brands across Europe. Starting with pre-production stage quality checks, historic information based audits on both the outgoing & incoming models. The focus then ongoing is on the powertrain systems functionality, durability and overall drivability. Quality based field analysis, investigation & validation, R&D collaborations, development vehicle testing, audits, in use emission test.
Service and customer orientated role with a focus and commitment to additionally detect and report any customer product realted feedback to the European based service & quality teams. Conducting a high number of field activities in the form of authorised dealer workshop visits supporting vehicle diagnostics, or to validate and manage any ongoing cases. Press launch support and new model monitoring activities.
Service and customer orientated role with a focus and commitment to additionally detect and report any customer feedback to the European based service & quality teams. Managing field activities in the form of authorised dealer workshop visits supporting complex vehicle diagnostics or to validate and manage any escalating concerns. Type approval activity and new model evaluation.