Gurugram, Haryana, India
Sales & Marketing professional with 6+ years of work experience in Marketing, Account Management, & B2B Sales (Lead to Cash) in the tech industry. Wide experience managing external stakeholders as strategic outsourcing agencies, dealers as well as client SLA requirements & Statement of Work. A well built Sales profile along with an Economics background helps in understanding analytical nuances.
- Leading a team of SDRs in India across Enterprise, Mid market and High Tech segments - Aligning with the stakeholders and leadership on monitoring the quality of sourced pipeline - Collaborating with Marketing, Sales Operations, Cloud partner teams to improvise processes - Hiring, Coaching and Mentoring SDRs and building the next career path for them - Creating a Healthy recruitment pipeline of candidates on an ongoing basis - Reporting and Forecasting to the management in terms of quota achievability and attainment
• Engage with C level executives across industries for selling all 9 cloud platforms, become their Trusted Advisor and achieve monthly quotas of the closed business • Responsible for producing incremental revenue by building customer plans, developing marketing strategies and penetrating various level of customer management 100% Q2 quota achievement: 173% in July '21
- Awarded the Best SDR position for FY19 -Responsible for Sales in the mid-market business (employees ranging from 100-1000) -Grow business in the assigned territory for all cloud platforms – Sales, Service, Marketing, Platform, IOT, Commerce, Analytics, Communities. -Creating Sales Pipeline, acquire new customers, use deep business insight and market knowledge to play a critical role in bringing prospects through the full sales cycle. -Collaborate with cross-functional teams – Product specialists, Solution engineers to build account strategies, requirement discovery and solution alignment to drive deals to closures -Top performer for FY20 Q2
Hello English (by CultureAlley) is Asia's #1 and world's 3rd most rated Educational (and English learning) App on Google Play Store. It has 45 million users globally learning English as a second language, from 23 different vernacular languages. New Business Development and Key Account Management: 1. Leading the B2B vertical; offering customised training and assessment solution (SaaS based) to MNCs, across industries - Retail, E-commerce, QSR, ITes and others 2. Directly collaborating with CXO's in the HR-L&D space 3. Managing End-to-End Sales process from Lead Generation to Commercial Negotiations followed by Service Delivery: leading support and engagement drivers to ensure maximum adoption 4. Piloting a project from beginning to end, including prioritizing, planning, resolving issues, and displaying a persistent drive for rollouts at scale 5. Working closely with the product team on new features/ iterations to streamline and optimize roll-outs basis business needs 6. Designing Newsletters and Case Studies and using Email Marketing tools to generate traffic on the website, convert visitors into leads, and then nurture them into converted customers.
1. Making sure that services as defined under the Scope of work are being delivered at the operational level to meet agreed SLAs and exceed target CSAT scores 2. Serving as the single point of contact for each client account and building networks with stakeholders to translate requirements into superior execution 3. Creating SIPOC’s and challenging the same based on deviations and responses from Quality and Operations team for scope of improvement 4. Conducting GBP and SOW audits on a periodical basis and look for process wide enhancements scoring high on Business Value Meter 5. Helped establish a reliable development centre in Philippines by categorically interviewing 500+ candidates, thus meeting attrition targets
- Responsible for conducting all events, competitions and corporate interactions by the Marketing Club of IIM Shillong - Editor of Markathon, the monthly magazine for the Marketing Club of IIM Shillong and columnist for its two sections