Birmingham, England, United Kingdom
- Warehouse work for a busy, deadline-driven Amazon-based e-commerce business, preparing products for fulfilment and dispatch, through FBA & FBM. - Responsibilities include sorting, packaging, and labelling customer orders according to strict specifications for weight, size and shipment. - Developed efficiency in attention to detail, time management, and accuracy under tight daily deadlines, ensuring packaging consistency, to avoid any issues with each order, maintaining customer satisfaction. - Additional office/administrative responsibilities such as creating new product listings on Amazon, researching potential product lines, and managing stock and orders. - This requires a high level of thoroughness; assigning an item to the wrong link can result in incorrect listings, stock discrepancies, or fulfilment issues. - Double checks must be made over all product information, ensuring complete alignment across systems like, Excel, Linnworks and Amazon Seller Central.
- Worked in a fast-paced pharmacy environment delivering frontline healthcare support and developing strong customer service and technical skills. - Supported customers with over-the-counter advice, product recommendations, and sensitive symptom consultations. - Accurately dispensed prescriptions, handled medication, and maintained high standards of service under pressure. - Other responsibilities included prescription processing, stock checks, COVID Fit-To-Fly testing, administrative duties such as reordering medication, and use of pharmacy systems and Microsoft Office. - Developed strong communication, teamwork, and problem-solving skills while gaining confidence in independent decision-making.