Jurbise, Walloon Region, Belgium
Founder of Henriettes, a natural wellness brand specializing in cold-processed soaps. • Proudly represented in over 50 organic stores and Delhaize. • Expert in managing purchasing, logistics, sales, and advertising operations to drive growth and brand visibility. • Passionate about delivering sustainable, high-quality products that align with modern wellness trends. Let’s connect to discuss collaborations, retail opportunities, or innovative ideas in the natural beauty industry!
• Manage customer relationships from A to Z: order tracking, phone sales, increasing the average basket value, after-sales service, etc. • Lead meetings with sales representatives to set measurable objectives and optimize ROI. • Maintain contact with them throughout the operation to ensure follow-up and respond based on client feedback (active listening and quick decision-making). • Analyze sales and implement marketing strategies.
- Listening actively: with the members of his team to give them the best support I could provide, develop their skills to create a relationship of trust for the purpose of better leadership. - Achieving quantified objectives: by respecting the commercial directives, the investments of products. Make your area as profitable as possible using call products etc. - Proactive: Quickly solve problems by keeping a positive attitude. Find similar items when they are missing, properly manage the location of his team to avoid the overhead in stock cabin / check out. - Get informed: Be aware of the latest fashion trends, style techniques and juggle with them in the department
-Closing and opening of the store: Managing my own time, focusing on the priorities for optimal organization. - Taking advertising initiatives, launch contests, new products tasting in shop, organizing events etc. - Managing the stock, paying attention to the rotation of the articles to limit a maximum of losses.