Denver Metropolitan Area
Licensed Occupational Therapist and Certified Neuro Specialist with 20+ years of combined experience in healthcare and customer service. Proven ability to build trust-based relationships, guide clients through complex processes, and translate needs into tailored solutions. Skilled in clinical operations, program development, and data-informed performance tracking. Recognized for empathetic listening, positive reframing, humor, and collaborative leadership to drive long-term engagement and organizational growth.
Built and scaled new outpatient programs (Vivistim and Fitness to Drive), doubling engagement within six months. Partnered with patients, families, and multidisciplinary teams to set measurable outcomes and ensure success. Supervised and coached team members, fostering collaboration and satisfaction. Utilized WellSky EMR to track progress and outcomes.
B2B experience: Collaborated with Vivistim rep to integrate neuromodulation technology into outpatient treatment programming. Launched outpatient initiatives including Vivistim and Fitness to Drive, building caseload volume and patient engagement. Assessed and recommended therapeutic tools for upper extremity rehab, including Medline products. Trained and supervised therapy staff (COTAs, techs); delivered patient- and product-focused education. EMR: WellSky
Collaborated with patients, families, and specialists to develop and achieve client-centered goals. Implemented vision programs in partnership with neuro-ophthalmologist Utilized data analysis to ensure compliance monitoring of 900 minute IRF requirement on my caseload; successfully increasing compliance with CMS by 30% Utilized WellSky EMR for accurate tracking and reporting.
Delivered care in sub-acute and long-term care settings. Conducted cognitive assessments (SLUMS, MoCA, BIMS). Completed power wheelchair safety assessments. Utilized NetHealth EMR for patient records and care planning.
Guided patients with neurological disorders, SCI, and amputations toward successful re-entry into the community. Built rapport quickly to motivate engagement with rehabilitation programs. Utilized Ace-it EMR to document and track patient progress.