Toronto, Ontario, Canada
Results driven food facilities supervisor. Experienced in process development, people management, and food safety. Quick thinker, with strong organizational and prioritization abilities.
Supervising daily operations of multidisciplinary teams for production, sanitation, and packaging in a food production facility. Developed packing process that reduced error rate to less than 1% and significantly lowered labor costs. Responsible for managing schedules of teams with varying start times, with focus on minimizing labor costs. Assisted with hiring, responsible for training, and team development; earned a reputation for firm, yet compassionate leadership.
Managed all aspects of food service operations for three busy restaurant locations in the GTA. Balanced cost and service to ensure profitability. Purchased and controlled inventory with attention to budget guidelines, significantly reducing food waste costs. Responsible for payroll, recruiting, training, and scheduling.
Served as first point of contact for residents, families, and potential clients. Provided a balance of professionalism, and a caring demeanor. Assisted in scheduling tours, and activities for prospective clients. Maintained up to date confidential resident files, provided clerical duties, and phone support for 13 lines. Collaborated with employment agencies to ensure scheduling was on track and qualified staff were being referred. And most importantly, kept residents smiling at all times.