United States
As a Learning and Development professional, I possess a solid background in remotely overseeing leadership development, coaching, and onboarding programs, as well as managing a team responsible for a learning management system. With five years of experience, I have honed my project management expertise and communication skills, allowing me to engage effectively with individuals at all levels within an organization. In the realm of L&D, I have had the privilege of sharing my knowledge and insights as a speaker at esteemed institutions such as the University of Georgia and the Learning Guild's Learning Solutions conference.
As a seasoned instructional designer, I am able to play a critical role in developing effective and engaging learning experiences that align with business objectives and meet the needs of the target audience. I am able to leverage authoring tools, learning management systems, and multimedia technologies to create and deliver dynamic learning experiences. I also worked to ensure that the instructional design process follows industry standards, accessibility guidelines, and quality assurance protocols. In addition to my design expertise, I am able to provide guidance and mentorship to team members, facilitating knowledge sharing and fostering a collaborative environment. I frequently collaborate with project managers and stakeholders to manage timelines, budgets, and stakeholder expectations.
With Coinbase, I was able to analyze data and metrics to assess the LMS's effectiveness, identify areas for enhancement, and recommend strategies to optimize learning outcomes. My main role was to oversee the migration process from one LMS to another. I was able to assist in the customization and configuration of the new LMS, ensuring it aligned with the Coinbase's branding, user experience, and reporting requirements. I provided expertise in integrating the LMS with other systems, such as HRIS or CRM, to streamline processes and enhance data management.
As LKQ's Learning Management System Administrator, I specialized in helping LKQ optimize their use of their learning management system. With my extensive knowledge of various LMS platforms and their functionalities, I was able to provide them with expert guidance and support to organizations in selecting, implementing, and maximizing the value of their LMS. conducting thorough assessments of an organization's learning needs, goals, and existing infrastructure. I worked closely with key stakeholders, such as learning and development teams, HR professionals, and IT departments, to understand their requirements and recommend the most suitable LMS solution. I managed a team of direct reports to offer training and support to ensure smooth user adoption of the LMS. I oversaw the creation documentation, user guides, and deliver training sessions to administrators, instructors, and learners, empowering them to effectively navigate and utilize the LMS features. Additionally, I was able to use my excellent communication and project management skills to collaborate with clients, manage timelines, and deliver successful LMS implementations that met the LKQ's learning objectives.
As a Learning and Development Program Coordinator, I played a vital part in fostering a culture of continuous learning within Vituity by supporting employee growth and development and contributing to overall organizational success. I coordinated training schedules, managed logistics such as venue arrangements and equipment, liaised with trainers and facilitators, and oversaw participant registrations and attendance tracking. I also assisted in developing training materials and resources, ensuring their quality and relevance to the learning objectives.