Madison, Wisconsin, United States
Experienced Product Leader known for creating innovative products, creating lean teams, and establishing creative solutions. At healthfinch, we are building a practice automation platform from the ground up and creating software solutions that will evolve primary care. Our platform is used daily by over 2000 physicians and growing each day At Epic, I have maintained hundreds of client relationships while owning key areas of Epic's reporting products including security, patient safety evaluation and application design. I offer a unique combination of creativity and technical skill with the ability to assess situations to create efficient solutions for a wide range of problems. I will find a solution to difficult problems and mobilize a team to implement that solution.
• Lead a team of 60 people supporting five different products • Nurture customer relationships for hundreds of customers • Responsible for design coordination of three major releases of the Clarity ETL tool • Directly manage up to 20 employees at a given time, monitoring workloads, staffing commitments and projects • Head recruiting efforts and interviews for new technical staff and created a new team of engineers • Manage Team Leaders and help grow their skills as managers as well as the skills of their direct reports • Evaluate and plan fixes for all patient safety issues found in the reporting product suite • Executive escalation point for critical infrastructure problems • Work with perspective customers to understand reporting capabilities during the sales process
• Supported reporting products for twelve customers • Managed yearly user meeting with over 500 attendees • Installed and maintained of the Clarity ETL process as well as ad hoc reporting tools • Developed and delivered functional specifications to Epic development staff based on identified business needs • Revamped documentation surrounding version upgrades for the Clarity product